Hi everyone,
I’m facing an issue with Account record visibility in a Salesforce Developer Sandbox and would appreciate some guidance.
- Account OWD is set to Private.
- I have refreshed the Developer Sandbox from Production.
- I manually loaded Account records into the Sandbox.
- The Account records are owned by me.
- I and the other users have the Company CEO role.
- My Account object Read permission is enabled.
- I can see the Account records in the Sandbox, but the other Company CEO users cannot.
- In Production, these same users can see Account records owned by me.
- There are no Account Sharing Rules configured in the Sandbox.
What could be causing the difference in record visibility between Production and the Developer Sandbox? Is there any additional sharing/access setting I should check?
Thanks in advance!
#Salesforce Admin #Security #Sandbox #Salesforce
5 réponses
Hi, Make sure they have a permission of View All on the Account object. It is also good to validate AccountShare object as suggested by Steven, there is a possibility that apex/manual sharing is triggered while loading the records.
