so currently I'm making my own chatbot app, I'm training my own AI using machine learning and NLP for that app but how am I supposed to implement that AI model into Salesforce.. basically I want to make a UI and provide a database for that app, so what kind of salesforce technologies can help me to make a UI and to provide an overall backend + any additional tips?
#Sales Cloud #Salesforce Developer #Service Cloud #Experience Cloud #Integration #CRM Configuration #Automation
For a chatbot interface, I would keep the first screen very simple. Give users a few clear options and an obvious place to type their question. A visible route to human support is important too. Then test the interface with ordinary users. Their confusion will quickly reveal what needs changing.
