Tableau Cloud | Salesforce Trailblazer Community

Table Formatting Issue – Header Misalignment and Font Changes When Loading New Month Data

I am experiencing a table formatting issue when loading a new file for August. The first header containing “ | JPY Clearing / Custody | Trade | JP Subsidiaries ” is a free-text field generated from a Calculated Field.

After loading the August file, the header becomes misaligned and I notice slight changes in the font formatting.

However, this issue does not occur when viewing the existing month's data. For example, when I filter the data to June, the table header displays correctly with the expected alignment and font formatting.

This issue occurs in Tableau Cloud but does not occur in Tableau Desktop, where the table displays correctly. Table Formatting Issue – Header Misalignment and Font Changes When Loading New Month Data

#Tableau Desktop & Web Authoring #Tableau Cloud

30 sept, 9:56

How to dynamically hide a dashboard zone based on a filtered Mission ID?

Hi everyone,

I’m working on a Tableau dashboard where users select a Mission ID using a filter dropdown.

Some Mission IDs are milestone-based, while others are not.

I have a field [Milestone Rank], and the condition for a milestone-based Mission ID is:

COUNTD([Milestone Rank]) > 0

I have a separate dashboard section containing several milestone-related charts. What I want is:

If the selected Mission ID is milestone-based → show the milestone section.
If the selected Mission ID is not milestone-based → completely hide the milestone section.
When the section is hidden, I also want the empty space to collapse, rather than leaving a blank area.
The Mission ID list comes from the database, so new Mission IDs can be added over time.
Ideally, I want to keep the Mission ID as a filter dropdown, rather than requiring the user to manually change another Show/Hide parameter.

I tried using Dynamic Zone Visibility, but Tableau does not show my Boolean calculated field as an available value for “Control visibility using value.”

I also tried a Boolean parameter for Show/Hide, but then the user has to manually change the parameter every time they select a different Mission ID, which isn't practical.

Is there a way to make Dynamic Zone Visibility respond automatically to the selected Mission ID while keeping the Mission ID as a filter?

If not, what would be the recommended Tableau approach for achieving:

Mission ID filter → detect whether milestone exists → automatically show/hide a dashboard zone → collapse the space when hidden?

Thanks!

#Tableau Desktop & Web Authoring #Reports & Dashboards #Tableau Cloud #Automation #Analytics

6 respuestas

New Games (New Game)
30 oct, 7:11
This is an interesting Tableau challenge. Dynamic Zone Visibility can be tricky when its visibility logic depends on filtered data rather than a manually controlled parameter. Using a calculated field and testing the filter interaction carefully could help identify a practical solution. For additional gaming-related resources, you can also explore krnl executor apk .

26 oct, 15:02

Tableau dashboard scroll position resets to end of page

Hi all!

I am experiencing an issue with my Tableau dashboard scroll position. When I navigate to different tabs on my dashboard, the scroll position will reset to the bottom of the dashboard. It does not matter if I have scrolled to the bottom or not when on the current page.

I am using Tableau Desktop to build, Tableau Public to publish, and am embedding the dashboard on a private company-wide site. The issue reproduces on Tableau Public and embedded on my private company site. I have published dashboards using these steps before, and have not run into this issue before.

I have managed to rule out the following solutions:

Dashboard device view (ex: preview, desktop, default)
Dashboard navigation buttons are at the very top of my page
Issue reproduces on Tableau Public and embedded on my private company site
Each dashboard page is around the same dimensions
- I have not experienced this issue with the scroll bar with dashboard pages of different dimensions previously, so I strongly believe this is not the issue
To test, I uploaded a dashboard that I built on Tableau Desktop, published to Tableau Public to publish, and embedded on a private company-wide site without this issue
- My result was that I experienced the same issue with the scroll bar when this was not previously present :(

Does anyone have any advice for this issue? Thank you!

#Tableau Desktop & Web Authoring #Tableau Server #Tableau Cloud #Tableau #Tableau APIs & Embedding

7 respuestas

Kayla Lam
29 oct, 16:33
Thank you so much! Happy Halloween :)

29 oct, 9:54

Question about missing hist_view_access activity-log events

Hi There,

I’m querying activity-log data through the TCM API for our Tableau Cloud sandbox site in us-east-1, but I’m not receiving any " hist_access_view " events—even though users are accessing reports.

I’m also trying to retrieve only site-related event types. Could this filtering affect whether those events are returned, or is there a known issue with activity logs for this region?

Thanks,

Raju

Add technical details about the API request

#Tableau Cloud

1 respuesta

Deepak Sachdeva (Nubys Tech)
29 oct, 11:49
Hi @raju Prasad,
Filtering by site event types should not hide hist_access_view events. These are the most likely causes:
Wrong endpoint. Tenant events use a GET on /tenants/{tenantId}/activitylog, and site events use a POST on /tenants/{tenantId}/sites/{siteId}/activitylog with a request body. Site event types sent to the tenant endpoint return nothing. tableau
Event name. Your title says hist_view_access and your message says hist_access_view. The name must match the Site Event Type Reference exactly.
Date range. Timestamps show when records became available, not when the events happened. Try a wider range. tableau
License. The default edition updates logs once a day, while Advanced Management, Enterprise and Tableau+ update in under 15 minutes. Please confirm your sandbox site’s license. tableau
Try the request without the event type filter first. If other events appear, the filter or name is the problem. I could not find a known issue for us-east-1.
If it still fails, please share your endpoint, request body (hide any IDs or tokens) and date range.

26 ago, 12:00

Tableau Cloud throws 'invalid server' when saving Snowflake keypair credentials, even though identical embedded credentials work fine and extracts refresh successfully in existing workbooks in Tableau cloud

#Tableau Cloud

3 respuestas

Sandeep G
29 oct, 6:51
Can someone help us with this issue?

27 oct, 15:11

I am unable to connect snowflake to tableau

Hi All,

I am running into a problem since last 2 days. Would appriciate a help here.

Tableau Desktop + Snowflake: Database/Schema/table list never loads (warehouse list does)

Setup: Tableau Desktop on a Mac (Apple silicon), Snowflake connector, OAuth/SSO sign-in via Okta. Tested on 2026.3 (build 20263.26.1022.1645) and 2026.1, Snowflake ODBC driver 03.80.

Problem: sign-in succeeds and the Warehouse dropdown fills with the right warehouses, but the Database, Schema and table sections never appear on the data source page. "New Custom SQL" is not available either, so there is no way to pick a table.

What the logs show:

- tabprotosrv: warn database-error "[Snowflake][Snowflake ODBC Driver] No more data available", sql-state 02000 (SQLSTATE_METADATA_OBJECT_NOT_FOUND), retcode 100 SQL_NO_DATA, followed by excp 0xA5E10DD9 NOT_FOUND at connectivity_stage CS::LoadMetaData (ConnectivityException::Init, server_version empty). It appears on every connection.

- On the Snowflake side, query history for my user shows only SHOW WAREHOUSES and USE WAREHOUSE for each session. Tableau never sends SHOW DATABASES, SHOW SCHEMAS or SHOW TABLES.

- In Snowsight, SHOW DATABASES returns the same six databases for both roles I use, so this does not look like a permissions problem.

Already tried, no change: full uninstall and clean reinstall (preferences, caches, Keychain entries cleared), 2026.3 and 2026.1, and a TDC with CAP_FAST_METADATA=no (confirmed loaded in the log).

A teammate on 2026.1 (same driver 03.80) works fine. His logs show the same CS::LoadMetaData exception class on some days, but with real Snowflake messages (e.g. "Object does not exist"), not "No more data available". I suspect his connections open with the database and schema already saved in a workbook or data source, but I have not confirmed that.

Questions:

1. Has anyone seen "No more data available" at CS::LoadMetaData with the Snowflake connector?

2. On a brand-new Snowflake connection, do you get the Database/Schema/table list, or do you work from saved workbooks and published data sources?

3. Is there a known cause (driver, OAuth session with no default database or schema, connector setting) or a workaround other than opening a saved connection?

Happy to share the full tabprotosrv log lines. Thanks.

#Tableau Cloud

1 respuesta

聖矢関
29 oct, 6:44
Hi @Sudhanshu Giri

I haven't seen this exact error, so the steps below are for isolating the cause, not a confirmed fix.

Since your Snowsight test used roles you picked yourself, the OAuth session from Tableau may be running with a different role (the user's default one). Could you check:

1. DESCRIBE USER <your user>: look at DEFAULT_ROLE, DEFAULT_NAMESPACE and DEFAULT_WAREHOUSE. Is the default role one that can actually see those databases (not PUBLIC, and not an admin role that Snowflake's OAuth integration blocks)? Compare the values with your teammate's.
2. In the Tableau sign-in dialog, enter a Role that returns the six databases in Snowsight, then sign in again.
3. Sign in with username/password instead of OAuth in the same Desktop build. If the database list loads, the OAuth session/role is the likely cause. If it doesn't, it points to the driver or Desktop side.

If it still fails, a support case with the full tabprotosrv log lines plus the Tableau build and driver version would help.

16 sept, 18:36

How to change the font colour to match the values

How to change the font of transaction type to match same as the number values .For example - Production Order Picking should be blue same as its value . Please have a look at the screenshots .It has to match the transaction type legend .Thankyou

#Tableau Desktop & Web Authoring #Tableau #Tableau Cloud

7 respuestas

Kei Mori
26 oct, 6:51
Hi Jahnavi

If your Transaction Type is already being used on Color, you may be able to match the label color to the mark color by using the Transaction Type field on the Label mark as well.
In many chart types, Tableau automatically colors mark labels to match the mark color when "Match Mark Color" is enabled under Label settings.

You could try:　Marks Card → Label → Font → Match Mark Color

If that option is not available for your chart type, another approach is to place Transaction Type on Color and display the labels using mark labels rather than row headers.

6 feb 2024, 20:22

Data Update Time for the extract showing default to UTC time and looking for Est

Hi All,

I am at est time zone, and using Data Update Time to show last data refresh time on my reports.

as you know Data Update Time is default to show UTC time, i dont see any way to convert this this to est , any work arounds ?

i have changed my tableau cloud instance to EST time zone but this is not helping me and also i dont see any option in desktop level also to convert Data Update Time since its default from tableau

thanks

3 respuestas

Alex Jame
24 oct, 22:29
Have you tried creating a calculated field to convert the UTC timestamp to Eastern Time? That might be a practical workaround if the default Data Update Time cannot be changed directly. It would be helpful to know if Tableau offers a built-in option for this.

20 oct, 18:15

Subscriptions with OAuth

We moved from username/password to OAuth for accessing snowflake data from our Tableau cloud environment. The subscription button disappeared, and won't come back even when we embed email in the data source (previous subscriptions work with embedded eamil, but you can edit them in the workbook). The only other method that brings the subscription button back, is publishing the data source with embedded email.

Is there any other way to get the subscription to work with OAuth?

#Tableau Cloud

1 respuesta

聖矢関
22 oct, 0:54
Hi @Eryck Huizar
,

From the docs, Subscribe is only available when Tableau Cloud can run the view unattended: for a live OAuth connection, the OAuth credential must be embedded or saved, and the refresh token must be valid (
https://help.tableau.com/current/online/en-us/subscribe_trouble.htm
). The docs don't explain why a workbook-embedded OAuth connection would behave differently from a published data source with embedded credentials, so I can't confirm the cause. It may be a product limitation.

What I'd try:
- Delete and re-add the Snowflake credential under My Account Settings > Saved Credentials, then embed it again, to rule out an invalid token.
- Publishing the data source separately with embedded credentials (what you found) seems to be the supported path, and it gives you one place to manage the token.
- If you want a service-account style setup, Snowflake key-pair authentication is supported on Tableau Cloud (saved credential, published from Desktop; not available for web authoring):
https://help.tableau.com/current/online/en-us/snowflake_key_pair_auth.htm
. I haven't verified that it brings the Subscribe button back, though.

If the button still doesn't appear, a support case may be worth opening. Is the connection live or an extract, and is the data source published separately or embedded in the workbook?

15 oct, 12:34

Tableau Cloud 2026.3 – Dashboard Navigation Buttons Not Working After Upgrade

Hi Tableau Community,

We are experiencing an issue with dashboard navigation in Tableau Cloud after upgrading to version 2026.3. Below are the details of the issue.

1. Workbook Details

Our workbook contains four dashboards: Dashboard 1, Dashboard 2, Dashboard 3, Dashboard 4.
Each dashboard has navigation buttons for all four dashboards.
Users can click these buttons to navigate from one dashboard to another.

2. Issue

Before the Tableau Cloud 2026.3 upgrade, all navigation buttons were working as expected.
After the upgrade, clicking any navigation button causes a pop-up to appear and remain on the screen.
The navigation does not complete, and the user cannot access the selected dashboard.

3. Observations

The pop-up displays messages such as:
- Processing request
- Computing models
- Preparing results
The pop-up continues spinning without completing the request.
After approximately one hour, an error appears.

4. Questions

Has anyone experienced a similar issue after upgrading to Tableau Cloud 2026.3?
Could this be related to the recent Tableau Cloud upgrade?
Are there any settings, known issues, or workarounds we should check to resolve this problem?

Any suggestions or guidance would be greatly appreciated.

Thank you!

#Tableau Cloud #Tableau Desktop & Web Authoring

2 respuestas

Sadat Mohammed Khan (Vizmask)
22 oct, 5:00
Those messages (Processing request, Computing models, Preparing results) are the loading spinner for the dashboard you're going to, so the click on the button is most likely working. It's the target dashboard that never finishes, and an error after about an hour sounds like a query timing out somewhere.

To check that, open the dashboard the button goes to directly, from the workbook's list of views or its URL, without using the button. If it hangs the same way on its own, the buttons aren't the problem. That would also fit with Hideaki's simple test working fine.

If it hangs by itself, a performance recording will show what it's waiting for. A site admin has to allow it first (Settings, the workbook performance metrics option). Then add :record_performance=yes to the view URL (after a ? or an &, depending on whether the URL already has one) and load it. Once the view finishes or errors, click Performance in the toolbar. The recording lists each query with how long it took, so the slow one stands out.

Also, is any of this on a live connection through Tableau Bridge? If so, check the Bridge client is on a current version as well, since the site itself just got upgraded.

#Tableau Cloud67 debatiendo

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