We are facing issue as DLRS rollups are not working at any level.
Object Hierarchy Requiring Rollups
Opportunity → Quote → Carrier_Quote_Coverage__c → Carrier_Quote_Details__c
Rollups Required Across All Levels
For each level, we have rollups for:
- Taxes
- Premium
- Fees
Specifically:
Opportunity:
Amount field (using Type__c picklist with values - Taxes, Premium, Fees)
Quote:
Amount field (using Type__c picklist with values - Taxes, Premium, Fees)
Carrier Quote Coverage:
Amount field (using Type__c picklist with values - Taxes, Premium, Fees)
Carrier Quote Details:
Amount field (using Type__c picklist with values - Taxes, Premium, Fees)
Issue
DLRS rollups are not working at any level. Previously, the lowest-level rollup (Carrier_Quote_Details__c → Carrier_Quote_Coverage__c) worked, but now even that is no longer updating. No rollups are firing in Realtime across the entire hierarchy.
What Has Been Verified
- All rollups are configured as Realtime.
- Lookup relationships are correct.
- DLRS child triggers are installed.
- No errors appear in DLRS logs.
The managed package is the standard Declarative Lookup Rollup Summaries package.
We need help to understand why all DLRS rollups have stopped functioning, including the lowest level, and determine whether this is due to platform behavior, trigger conflicts, or a DLRS package issue. We also need confirmation on whether DLRS supports cascading multi level rollups natively or requires additional configuration.
#DLRS #DLRS Package #Declarative Lookup Rollup Summaries
I'm only going to answer the first of these to come through. I'd recommend you delete this and comment on that other post from Rick C (DUAL) so that you can get updates.
There is no reason to post the exact same message under three accounts.