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Hi all, I have the following issue in the step 3: 

Einstein is ON, I was able to complete previous steps, but in the step 3, error message all the time: 

 

Unfortunately, Live Chat support is currently unavailable for this agent. Please feel free to reach out to our customer service directly through email or phone, and we'll be happy to assist you.

 

 https://trailhead.salesforce.com/content/learn/modules/setup-with-agentforce-for-admins/manage-user-access-1?trail_id=build-agentforce-solutions-with-low-code-tools

 

#Trailhead Challenges

2 respuestas
  1. Hoy, 19:56

    I am running into this same issue as well.  I have tried opening new sessions, rewording the prompts, clearing my safari session cache, and using a private / incognito window.  I get the "Live Chat Outage" message every time.  It worked once when creating a permission set.

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