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Topics#Trailhead SuperbadgesPregunta de Ebony Williams
Ebony Williams preguntó en #Trailhead Superbadges
25 sept, 20:35

Apex Superbadge for Agentforce

I'm working on challenge 1 of the apex for agentforce superbadge. Its requesting to add the following actions:

  1. Lookup Contact by Email: This action queries the contact record based on an email address.
  2. Get Most Recent Booking by Contact: This action queries the most recent booking record before today.
  3. Lookup Experience: This action queries the experience record based on an experience name.

But these actions are not available in the org; Am I missing something? 

 

 

#Trailhead Superbadges  #Trailhead  #Agentforce

2 respuestas
  1. Kundan Kumar Jha (Infosys)
    Hoy, 02:43

    Hi Ebony, 

     

    Good news: these are pre-built actions that should already exist in the special superbadge org — you're not meant to build them in Challenge 1 (that's Exercise 2, where you create an Invocable Apex class). If they're not showing up, this points to one specific likely cause: you may not be using the special Developer Edition org that comes with this superbadge's pre-loaded Coral Cloud Resorts configuration and sample data. 

     

    To check/fix: 

    1. Confirm you signed up for the org through the "Sign up for a free Developer Edition org with special configuration" link on the superbadge unit page itself (Step I), not a generic playground or an existing DE org. This superbadge requires that specific special-config org — a regular org won't have these actions or the underlying Booking/Experience data at all. 

    2. If you already have a different org connected, disconnect it and sign up fresh via that link, then reconnect. 

     

    Once you're in the correct org, here's where to find them (per the official exercise walkthrough): in Agent Builder, when adding an action to your topic, use the Add Action search box: 

    - Search "Recent" → select Get Most Recent Bookings by Contact 

    - Search "Lookup" → select Lookup Experience 

    - (Lookup Contact by Email should appear the same way — search "Lookup" or "Contact") 

     

    These are found via search in that dialog, not browsed from a list — if you're clicking through a list instead of typing into the search field, that's worth double-checking too. 

     

    If you've confirmed you're in the correct special-config org and searching properly and they still don't appear, that would point to an org provisioning issue worth reporting via Trailhead Help with your org details. 

     

    Reference:

    https://trailhead.salesforce.com/content/learn/superbadges/superbadge-apex-for-agentforce

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