Good afternoon everyone, how are you doing?
I'd like some help with a Marketing Cloud Next configuration issue. When we started the initial setup process, we encountered the following error under Basic Settings.
We can't move forward to the rest of the configurations because it says we haven't enabled Marketing Cloud, but as you can see, everything is already enabled. It's been over an hour since we did this and still nothing. Does anyone know what might be causing this?
One quick note: we initially enabled Data Cloud and then moved on to the Basic Settings to continue the process, and that's where we hit this roadblock.
Thanks!
#Trailhead #Salesforce Developer #Salesforce Admin #TrailblazerCommunity #Marketing Cloud #Data Cloud #Data360
Try disabling data cloud and then compete the MC settings first and then data cloud. If that doesn't work then create a new org.