We are testing out the prediction builder for Oppties. Stats like Likelihood to close , and likelihood to close on time seems to inconsistent. The org we are working on presently does not seem to doing much on the actitivity (tasks / events) side and I was wondering whether this could be one of the reasons as to why the predictions are all over the place. Any help would be great. @Marco Casalaina @Ayori Selassie @* Sales Cloud - Getting Started * @Emily Stephens @* Salesforce Platform * @* Salesforce Administrators *
Einstien opp scores use the following objects:
Account, Contact, CurrencyType, Event, EventRelation, Lead, Opportunity, OpportunityContactRole, OpportunityFieldHistory, OpportunityHistory, OpportunityLineItem, OpportunityScore, OpptyScoringAIApplicationConfig, OpportunityStage, OpportunityTeamMember, PIAIApplicationConfig, PricebookEntry, Quote, RecordType, SalesAIScoreCycle, SalesAIScoreModelFactor, TaskOrganization, PermissionSet, PermissionSetAssignment, PermissionSetLicense, PermissionSetLicenseAssign, User, UserRole, Profile, OrgWideEmailAddress, MLModel, AIRecordInsight, AIInsightValue, AIInsightReason, SalesAIScoreCycle, SalesAIScoreAIFactor, AIApplication, MLPredictionDefinition, VoiceCall, VideoCall, VideoCallParticipant, OpportunitySplitType, OpportunitySplit objects, Product2, Product2History, Enterprise Territory Management objects, OpportunityLineItemSchedule, QuoteLineItem, Quote, Order, OrderItem, Contract, ContractLineItem, Invoice, InvoiceLine, Asset, AssetTag, Product2, ProductMedia.
If Einstein Activity Capture is enabled: User emails, email insights, meeting data (events).
If Einstein Conversation Insights is enabled: Insights.
Source: https://help.salesforce.com/s/articleView?id=sf.admin_einstein_features_data_usage.htm&type=5
