IDEAS...apologies if this has already been discussed. It appears IDEAS is not available in LEX. Has anyone that was using ideas for user feedback come across this or found another easy solution to get user feedback in Lightning? This is for a new group of users and they are international so it's really important we have a good way of tracking issues/comments/problems inside of Salesforce. Ideas is so easy, but is it going to be available in Lightning?
7 comentarios
@Larissa Johnson Yes, we were hoping not to have to do a short term solution, but it's getting to that point. Interesting that topics are supported, if you type # and a topic name you see matches or can add, but it's not intuitive. A simple list of topics, a search box or a drop down would have made this more intuitive. I think we will be doing the same thing, monitoring posts as they come in and putting the right #topic on them. Even if you click on a topic name you can add a description, for the topic. @Chatter Product Group
