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Explore Agentforce Revenue Management Fundamentals
Trail

Explore Agentforce Revenue Management Fundamentals

Learn how Revenue Management supports your product catalog, pricing, contracts, and orders.

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+3,500 points
Foundational
End User
~5 hrs 40 mins

Build Your Foundation

Start with key concepts like business rules and context service that power automation across Revenue Management.

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Automate complex decision making to streamline business processes for any industry.

+400 Points
~35 mins
Article

Simplify the sharing and consumption of business application data using Context Service.

~20 mins •
Mark as Complete
Article

Package logic into reusable actions for flows, processes, and integrations.

~20 mins •
Mark as Complete
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Build digital-first experiences across different channels.

+300 Points
~15 mins

Get Started with Revenue Management

Discover Revenue Management's core capabilities, architecture, and how it helps businesses manage revenue end-to-end.

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Solve revenue efficiency challenges using the unified product-to-cash platform.

+300 Points
~20 mins
Article

Review a comprehensive list of terms related to Revenue Cloud.

~10 mins •
Mark as Complete
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Unite the solution components for a seamless, end-to-end revenue-creation workflow.

+500 Points
~35 mins

Set Up Products and Pricing

Learn how to structure your product catalog, configure pricing, and enable flexible quoting for complex selling scenarios.

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Create a catalog that acts as a single source of truth for product information.

+100 Points
~5 mins
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Define a comprehensive pricing strategy to win deals and increase revenue.

+100 Points
~5 mins
Article

Configure templates, rules, and constraints.

~10 mins •
Mark as Complete

Manage Contracts

Explore how contracts streamline deal closure and manage long-term customer agreements.

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Use digital contract management to simplify and expedite your sales process.

+400 Points
~20 mins
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Simplify and automate document creation to streamline your sales process.

+400 Points
~20 mins
Article

Support business use cases with Salesforce Contracts.

~20 mins •
Mark as Complete

Manage Transactions, Orders, and Fulfillment

Dive into transaction management and dynamic revenue orchestration to ensure smooth quote-to-order processes.

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Handle orders with accuracy and efficiency to transform your order-to-cash process.

+300 Points
~25 mins
Article

Manage quotes, orders, and changes across the customer lifecycle.

~10 mins •
Mark as Complete
Article

Manage customer assets from purchase to renewal, upgrade, or cancellation.

~10 mins •
Mark as Complete

Simplify Billing and Support Usage Models

Automate billing, invoicing, and financial operations across one-time and recurring revenue streams.

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Automate invoicing, manage payments and credits, and track billing data.

+300 Points
~30 mins
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Model, track, and manage usage-based products from setup to invoice-ready summaries.

+400 Points
~30 mins

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Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Process Improvement and Optimization
  • Automation
  • Critical Thinking and Problem Solving
  • Business Intelligence
  • Sales Management
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  • Process Improvement and Optimization
  • Automation
  • Critical Thinking and Problem Solving
  • Business Intelligence
  • Sales Management
  • General Sales Practices
  • Business Operations
  • Productivity
  • Business Solutions
  • Business Strategy
  • Cloud Solutions
  • Account Management
  • Business Analysis
  • Configuration Management
  • Integration Management
  • Product Management
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Products

  • Industry Solutions
  • Agentforce Revenue Management
  • Agentforce 360 Platform

Industries

  • Manufacturing and Automotive
  • Retail and Consumer Goods
  • Healthcare and Life Sciences
  • Financial Services
  • Energy and Utilities
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  • Manufacturing and Automotive
  • Retail and Consumer Goods
  • Healthcare and Life Sciences
  • Financial Services
  • Energy and Utilities
  • Communications and Media
  • Education
  • Nonprofit
  • Public Sector
  • High Tech
  • Show Less