Hi everyone,
I'm planning to run a production pilot of Agentforce Coworker
with a small group of users. Before we start, I need a way to monitor adoption, usage, logs, and key metrics to better understand how users are interacting with the solution.
I'm looking for answers to questions such as:
- How can I track who is using Coworker and how often?
- Is there a way to capture user prompts, responses, and interactions?
- What logs are available for troubleshooting and auditing?
- Are there any built-in dashboards, analytics, or monitoring tools for Agentforce/Coworker?
- What metrics do you recommend collecting during a pilot (adoption, success rate, user satisfaction, etc.)?
My goal is to have enough observability to evaluate the pilot's success and identify opportunities for improvement before a broader rollout.
Any guidance, best practices, or real-world examples would be greatly appreciated.
Thank you!
#Agentforce #AI
Hi Hellen, a quick check-in before the community goes read-only on Oct 30. Did the observability approach I outlined help with your Coworker pilot? If it did, marking it as the best answer would help others later. Happy to go deeper on any layer.