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Hi all - I have deployed an org's published Action Plan Templates, and am running into the issue of not being able to utilize them in a flow to assign Action Plans to an Application because they're not found. When deployed, they're not in a Published state and don't appear to be able to be published (the Action Plan Template Status is "ReadOnly"). The flow error I'm getting as a result is below. Does anyone have any advice on how to correct this, or will I need to clone and publish all templates after deploying? #Admissions Connect@Jace Bryan

 

An Apex error occurred: randa.ApplicationService_API.ApplicationServiceException: An action failed because the Action Plan Templates it uses don’t exist or are inactive. Verify the Action Plan Templates used are correct. For reference, the following Action Plan Template(s) failed. {[All Action Plan Template names]}
11 Antworten
  1. 9. Juni 2022, 13:06

    @Jaclyn Jimison - Based on this article: The default status values are Draft, Obsolete, and Published. If your org has action plans migrated from another org, then those migrated action plan templates show a ReadOnly status.

     

    Based on this article (as well as the article referenced by @Tom Bassett):  After you install action plan templates through a package, clone the templates and use the copies.

     

    Let me know if this does the trick!

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