Hi,
when trying to verify challenge in Automate your business process, I keep getting message
"Could not find the product support case for 'Sean Forbes' and 'Edge Communications' with the specified settings". I tried to do it all over again numerous times... looks like when creating Product Support case - when choosing product type there is no choice for Electronic(Electrical only) tried to choose different product type from drop down list and didn't work. Any help would be greatly appreciated. Thanks
Solution: Navigate to Object manager, select Case and then Record Types, and choose Product Support, here Picklist for Product Support needs to be updated - select edit Type (electronic needs to be added to selected values) and then save...after this done, I have passed challenge!