Is the lightning experience going to affect how people enter opportunities, send tasks, or create accounts? #LightningExperience
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The Lightning Experience interface is different and users will need to do some re-learning. We have several types of training and onboarding materials that you can leverage. The best place to start is the Lightning Experience Transition Change Management Hub, which has links to Trailhead content for end users and the Enablement Pack, which includes a customizable training deck. Learn more here: https://help.salesforce.com/articleView?id=lex_change_management_app.htm .
You could also share videos about working in Lightning Experience. We have a bunch of different topics here:
http://salesforce.vidyard.com/watch/2bNpL87E3J3pkZ9uJaTOvA.
Look for the titles like "Work Your Opportunities and Manage Your Pipeline," "Use Tasks to Boost Sales Productivity," and "Get More Accounts in Lightning Experience".