Daniel,

For the total operational costs of your resources and the scalability of the solution, if built in house, you could have bought from a 3rd party. There are some inexpensive options out there (one being our Firepond product). If you would like to have further discussions, I am happy to hop on a call with you.

I can help build a business case and build value so you can purchase externally and put your resources on other projects.