Get Started with Artificial Intelligence
Learn how artificial intelligence works and how to use it effectively and responsibly.
Learn the basics of AI and the tech behind its amazing capabilities.
Explore current AI challenges and discuss what must be done collectively to ensure AI benefits all.
Discover the capabilities of generative AI and the technology that powers it.
Learn how AI enables computers to interpret and generate natural human language.
Remove bias from your data and algorithms to create ethical AI systems at your company.
Learn techniques to create high-quality images with artificial intelligence.
Drive AI Within Your Organization
Learn common Gen AI use cases, options for your LLM model, and AI-oriented change management strategies.
Discover how generative AI can boost productivity throughout your organization.
Learn about large language models (LLMs) and how Salesforce uses them.
Discover how our trusted AI models can transform your business use cases.
Learn strategies and best practices to support organizational change when introducing AI.
Explore Generative AI Tools
Discover the fundamental tools for your generative AI journey.
Write prompts effectively to get the most out of generative AI.
Learn how to enrich prompts with dynamic grounding and embed prompts anywhere, including Copilot, to maximize productivity gains.
Explore how Einstein offerings are packaged and priced.
Learn the benefits and requirements of fine-tuning large language models.
Analyze Your AI Data
Explore the fundamentals of data for artificial intelligence.
Learn the importance of data and ethics to prep for the AI innovations shaping our future.
Learn the data analytics types and how they’re applied to common use cases.
Learn the concepts of correlation and regression to better analyze data.
About this Trail
Learn the basics of AI with this foundational trail. You will learn how to use AI effectively, choose your LLM model, and explore generative AI tools that will help along the way. In this trail, you gain skills in generative and predictive AI, data analysis, change management, business intelligence, data governance, and more.