Skip to main content 2026 Agentblazer Status is coming soon! Get a head start by completing the current trails. See what's next
Customer Service Replies and Work Summaries
Project

Customer Service Replies and Work Summaries

Manage customer interactions more efficiently with Einstein for Service.

Start
+400 points
Intermediate
Administrator
~1 hr 15 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Artificial Intelligence
  • Configuration Management
  • Customer Service
  • Productivity

Products

  • Einstein
  • Service Cloud
+400 points
Intermediate
Administrator
~1 hr 15 mins
~1 hr 15 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.