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Customer Service Replies and Work Summaries
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Customer Service Replies and Work Summaries

Manage customer interactions more efficiently with Einstein for Service.

Start
+400 points
Intermediate
Administrator
~1 hr 15 mins

Skills you will gain

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  • Artificial Intelligence
  • Configuration Management
  • Customer Service
  • Productivity

Products

  • Agentforce Service
+400 points
Intermediate
Administrator
~1 hr 15 mins
~1 hr 15 mins

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Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.