Get Started with the Salesforce Sales Representative Certification Prep
Learning Objectives
After completing this unit, you'll be able to:
- Describe the key topic areas of the Salesforce Sales Foundations Certification.
- Access resources to prepare yourself for the Salesforce Sales Foundations Certification.
The Salesforce Sales Foundations Certification
The Salesforce Sales Foundations certification is designed for individuals who have 6 months to 3 years’ experience as a sales representative.
This exam covers these key topics, each making up a certain percentage of the exam.
- Planning: 21%
- Customer Engagement: 15%
- Deal Management: 37%
- Pipeline Management: 12%
- Forecasting: 6%
- Customer Success: 9%
By successfully passing the Salesforce Sales Foundations exam, you demonstrate a thorough knowledge and understanding of the sales process. Salesforce Certified Sales Foundations candidates exemplify sales excellence using a customer-centric methodology. The Salesforce Certified Sales Foundations develops trusted relationships with their customers, ensures deal success by aligning with entire account teams, executive sponsors, and stakeholders, and takes full ownership of the sales process by planning, managing, and analyzing their business.
Preparing for the Exam
Preparing for the Salesforce Sales Foundations exam takes time! This module takes you through preparing for the exam. This module contains real-world questions, interactive flashcards, links to resources, and key topic areas to study.
Don’t forget to join the Salesblazer movement, where we are building the largest, most successful community of sales professionals, and the Salesblazer Community, where you can ask questions, collaborate, and join groups to help you prepare for your exam.
Exam Logistics and Policies
Curious about the logistics of the exam? Check out the exam guide.
The quality of our certification exams and the value that they provide is our highest priority. Protecting the security and confidentiality of our exams is essential to providing our customers with certifications that are respected and industry-leading.
As a participant of the Salesforce Certification program, you’re required to accept the terms of the certification program agreement. Read the Salesforce Certification Program Agreement to take a look at some important reminders about the certification exam.
Maintain Your Certification
Once you take and pass your exam (woohoo!), how do you maintain your certification?
To maintain your Salesforce Certifications, all certified professionals must successfully complete release maintenance modules specific to their certifications once per year. You may view specific maintenance requirements here. If you don’t complete your maintenance modules by the completion deadline, your certifications will expire.
If you’d like more information about certification maintenance, visit the Maintaining Your Salesforce Certification page.
What This Module Covers
This module is focused on these key topics, with each topic covered in its own unit.
- Planning
- Customer Engagement
- Deal Management
- Pipeline Management
- Forecasting
- Customer Success
In each of the units, you learn the key areas to study for the six sections of the exam, including working through common questions.
Up first, dive into the exam section on Planning. Let's go!