Learn About Architecture Design

Learning Objectives

After completing this unit, you’ll be able to:

• Given the understanding of a retail solution architecture and integrations, illustrate how Salesforce products interact with each other and third-party systems to support consumer commerce journeys.
• Given a use case, analyze business processes and propose a customer experience solution that generates business value that meets expectations.
• Given a use case, recommend a multi-cloud strategy and implementation approach to create custom personalized experiences that utilize the power of the Customer Data Platform.
• Given data security and residency requirements, recommend an appropriate solution and describe how the solution's considerations can impact implementation.

Key Topics

This unit prepares you for the Architecture Design section of the Salesforce B2C Solution Architect exam, which makes up 18% of the overall exam. This section of the exam tests these topics.

• Salesforce integration solution decisions with third-party systems
• Cross-org solution implementation
• Multi-cloud implementation on a global scale
• Data security and encryption requirements, and solutions such as Data Mask and Salesforce Shield
• Data residency considerations
• Designing asynchronous and synchronous messaging architectures
• Integration patterns
• Customer journey at every point (marketing, sales, service, compliance)

This unit provides a number of interactive, real-world, scenario-based questions that are a lot like the ones you'll encounter as a Salesforce B2C solution architect. Looking at these scenarios helps prepare you to take the Architecture Design section of the Salesforce B2C Solution Architect exam. As you tackle the practice questions, you get immediate feedback on your answers, along with detailed information on why your answers are correct (or incorrect).

Exam Practice Questions

Ready to jump in? The sample tool below is not scored—it's just an easy way to quiz yourself. To use it, read the scenario, then click the answer you think is correct. Some questions may have more than one correct answer. Click Submit to learn whether the answer you chose is correct or incorrect, and why. If there’s a longer explanation, click  to expand the window, then click anywhere in the window to close it. When you reach the end, you can review the answers or retake the questions.

Did you get a question wrong? Check out the table below for related study material.

Exam Topic Flashcards

The following flashcards cover multi-cloud global implementation, PIG and SIG for B2C commerce, and data security requirements. Use these interactive flashcards to brush up on some of the key topics you'll find on this part of the exam.

Read the question or term on each card, then click or tap the card to reveal the correct answer. Click the right-facing arrow to move to the next card, and the left-facing arrow to return to the previous card.

Did you get a flashcard wrong? Check out the table below for related study material.

Related Badges

Looking for more information? Explore these related badges.

You’ve reviewed the architecture design section of the exam. Next, let’s take a look at the functional capabilities and business value section. 

Resources

• Help Article: Salesforce Credential and Certification Program Agreement and Code of Conduct
• Salesforce: Salesforce Shield Learning Map
• Salesforce: Turn Abandoned Carts into Completed Sales