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主题#Maps Support

#Maps Support0 人正在讨论

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Shrishti Dhyani (Cynoteck Technology Solutions 的 Salesforce Administrator) 提问于 Healthcare User Group
2023年3月22日 10:37
Unable to see Maps and Location in Quick find box in Dev Org

I was Scheduling the Appointment of Patient in Health cloud in my Dev org . My Org id is '00D2w00000RIRo8'.  I have configured the Work Type Group . I have selected the Appointment type but after selecting the Appointment type I was unable to select the Service territory as it was showing the error 'Ask your Salesforce Admin to enable the Maps and Location permissions'. I need to enable the Maps and Location for that. Any help will be appreciated. 

#HealthCloud #Maps Support #SF Maps 

@Admin SF HealthCloud @Location Location @* Salesforce Health Cloud * @Healthcare User Group @Health Cloud Brasil 

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2 个回答
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Nicholas Marques (Solar On Earth 的 IT/Admin) 提问于 #Salesforce Maps
2024年2月21日 19:51
Lead Map Markers no displaying on SF Maps

Hello all,

 

I've been dealing with this issue for maybe 6 months now and I've never found a solution, so I'll post it again.

 

We have SF Maps and the main Objects we map are Leads and a Custom Object called 'Map Points'. Map Points are very simple, they're an exact copy of a Lead Record. The reason that it's necessary for us to map this Custom Object is that only a fraction of our Leads actually show up as markers.

 

We can see from this screenshot that 34,000 Map Points are added to the map, while only 4,700 Leads are added. This makes no sense to me, as Map Points are just duplicated Leads.Lead Map Markers no displaying on SF Maps

There are no filters on either of these marker layers, and All Records are selected. I would expect all of our Leads to show up, but that isn't the case.

 

Now it has occured to me that perhaps the addresses are invalid, but if that were the case, would I not see more than '35 bad address(es)' on here?

 

What I've tried so far:

  1. Clearing the geocodes and recalculating them for All Leads
  2. Setting the max records displayed to >50,000
  3. Creating custom address fields

Any insight would be greatly appreciated!

 

Thank you,

 

Nick

 

#Salesforce Maps  #SF Maps  #Maps Support

1 个回答
  1. Pavao Dasović (Infobip)
    2024年2月22日 10:34

    Hey @Nicholas Marques are some of your lead records already converted? Maps Lead BO configuration has a default filter to skip the converted Leads, so that could potentially be causing a mismatch in your scenario (Salesforce Maps Skipping the converted leads with Marker layer)

     

    Anyways, you can always open a support case with the Maps support team and they'll be more than happy to take a look at your issue (Get Technical Support for Salesforce Maps)

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Bryn Gormley (Prolocity 的 Consultant)
2024年2月16日 22:58
How to display a map of locations from Salesforce on a Website

Hi, I'd like to show my Salesforce Accounts as Pins on a map and share it with clients.

I'd like to avoid setting up an experience site if possible, the clients just need to click on a pin and see the basic location information.

 

Can anyone recommend a solution?

 

#Maps Support  #Salesforce Maps  #SF Maps

7 个回答
  1. Pavao Dasović (Infobip)
    2024年2月20日 07:30

    Hey @Bryn Gormley, the only way I can think of accomplishing this is, like you mentioned, via Experience portal. To expose, access and leverage any of the Maps features on the external website - you'll need a Maps license. This means that every user that'll potentially be accessing your Maps map/component on the external website would have to be authenticated an have a valid SF (probably experience cloud) license + Maps license.

     

    Based on what you mentioned, this might not be the best fit for your use-case. 

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