Is anyone else having this issue? When I go to add a product to the quote (after already adding one previously), I cannot go back in and add another. The pricebook comes back up, I click "save" and nothing happens. The ONLY way I can add another product is if I hit "view all" and add from the product button there. It's never done this to me before. Seems like a glitch?
#Salesforce Developer #Salesforce Admin #Salesforce #Data Management #Reports & Dashboards #Products
Hi Abby, since it works from "View All" but not from the related list, the issue is most likely the related list action rather than your data. From your screenshot, the Choose Price Book window is reappearing, which is a good clue. Things to check:
1) Open the Quote and confirm the Price Book field is still populated. If the picker keeps showing, the related list may not be reading it.
2) Check for validation rules or required fields on Quote or Quote Line Item that could be failing without showing an error.
3) Try an incognito window or another browser, and clear your cache to rule out a cached Lightning component.
4) If the Quote page uses a Dynamic Related List, re-add the Add Products action or switch back to the standard related list.
It's also worth searching the Salesforce Known Issues site for "Quote Add Products" in case this came with a recent release. Hope this helps!
