A user has the required Profile and Permission Sets but still cannot view certain Account records. How would you troubleshoot this issue? Which sharing and security settings would you check first?
#Trailhead Challenges #Security
1 个回答
Hi @Durga Prasad Karnaty Even if a user has object access, record-level security may still prevent them from viewing certain Account records.
I would check a few things:
- OWD: Check whether Account sharing is set to Private.
- Role Hierarchy: Verify if the user's role provides access.
- Sharing Rules: Check whether any rules grant access to those records.
- Manual Sharing: Check if the records are shared with the user.
- Account Teams: Verify if the user is part of the Account Team.
- Permissions: Check for View All or View All Data permissions.
Start with Sharing Hierarchy to understand who has access and why, then check the missing sharing permissions.
Hope this helps!
