Specifically this module:
https://trailhead.salesforce.com/content/learn/projects/customize-a-service-agent-with-prompts-flows-and-actions/get-agent-ready?trail_id=become-an-agentblazer-innovator-2026
I am getting this error:
"We can't find an activated 'Generate Personalized Schedule' prompt template with the Flex Template type"
I do have a prompt template with that name and type... I found old articles about this issue but they are over a year old now and they said they were fixed. But I am now encountering the same error.
#Trailhead Challenges #Trailhead
9 个回答
nah i have fixed this issue it is helpfull for you guys as well:
1. Create new playground from Hands-on-orgs.
2. Disconnect old playground that you are using currently.
3. now on trailhead page you get option to create playground then click that and launch.
but for this fix you have to do all the steps again but the issue will be probably solved.