Hi All,
I am simply trying to send a slack channel message whenever an opportunity moves to closed won stage.
I have an opportunity record trigger asycn flow that simply runs down the 'run async' path and has a decision check on the opportunity stage. If closed won, it runs down to Send Slack Message action and I have populated the required fields, slack app, slack workspace, executive action as, slack conversation id, and the slack message.
However, during debug in my developer sandbox, I keep getting the error message:
"
We couldn't run action
Send Slack Message because something went wrong.
Hide Error
Info
Error
An error occurred. Try again, or contact Salesforce Customer Support and provide this error ID: 1299900440-35892 (820288246)
Inputs
slackAppIdForToken = A03269G3DNE
slackWorkspaceIdForToken = T0AUVR7GZ62
userIdForToken = null
slackConversationId = C0AUUNER0PP
slackBotName = null
slackMessage = {!tt_SlackClosedWonNotification} (Hello team, A new opportunity has been marked Closed Won. Here are the details: Opportunity: Test Contract Type Account: 001WG00001AjV6DYAV Owner: Amount: Type: New Business)
viewApiName = null
recordId = {!$Record.Id} (006WG00000sl8HZYAY)
slackMessageTimestamp = null
"
Am I doing something wrong? The details appear to be grabbing the correct values from my test opportunity? Perhaps my slack conversation id is incorrect?
Thanks in advance.
-Roman
#Slack Community #Slack Developers #Slack
@Gohar Clients thanks for the message back. I was able to solve the issue FYI by using the alternative send message to slack channel DML instead. That slack action only needed a slack channel id and an email template.
