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Topics#Trailhead ChallengesDaniel Encinas García 的问题
Daniel Encinas García (none) 提问于 #Trailhead Challenges
8月1日 19:38

Set Up Service Assistant challenge fails: 'We can't find the agent named Agentforce Service Assistant' - New Builder only

I'm working on the "Set Up Service Assistant" challenge in the Agentforce Service Assistant module. The challenge validator says it can't find the agent named 'Agentforce Service Assistant', but the agent exists in the org with:

  • Agent Name: Agentforce Service Assistant
  • Developer Name: Agentforce_Service_Assistant
  • Type: Service Agent
  • Status: Active

The legacy Agentforce Builder is not available in this playground (it redirects to the new Builder). I created the agent using the new Builder with the "Agentforce Service Assistant" template. The validator still fails.

Has anyone solved this? Is there a specific step needed when using the new Builder? 

Set Up Service Assistant challenge fails: 'We can't find the agent named Agentforce Service Assistant' - New Builder only

 

 

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#Trailhead Challenges  #AgentforceBuilder

2 个回答
  1. Simon Mort (VISEO)
    8月4日 07:59

    I had the same issue, you can start with the new builder but then you need to select  Agentforce Service Assistant, not the Agentforce Service Agent and it will revert to the classic builder once you make that selection. I chose Agentforce Service Agent initially and it failed validation but I rebuilt it using the  Agentforce Service Assistant option and it validated successfully.

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