Could not find an active case record type named 'Product Support' for the 'Product Support and Billing' support process.

I am getting this error in the Modify Your Data Model course. I have went through the steps 3 times to ensure it is active. I see it as active in Records and in Cases. I have Googled the answer as well with no luck. I appreciate any assistance.

31 个回答

Rehman Ali (Nestosh)
1月22日 08:50

Just go to record type edit it and select the support process to the Product Support Process

添加评论

撰写回答...

0/9000

Trailhead Challenges

Hands-on challenges are the “secret sauce” of Trailhead. Before searching for solutions to superbadge challenges, review the Salesforce Certification Program Agreement and Policies. ** NOTE ** : If you were able to get a response that solved your issue, please mark it as the 'Best Answer' to help other Trailblazers. If the issue persists after 48 hours, create a Trailhead Help case at https://help.salesforce.com/s/support for further assistance.

关于此主题的更多信息

Could not find an active case record type named 'Product Support' for the 'Product Support and Billing' support process.

Trailhead Challenges

相关学习

更多帮助