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Hi everyone,

I’m working on a Tableau dashboard where users select a Mission ID using a filter dropdown.

Some Mission IDs are milestone-based, while others are not.

I have a field [Milestone Rank], and the condition for a milestone-based Mission ID is:

COUNTD([Milestone Rank]) > 0

I have a separate dashboard section containing several milestone-related charts. What I want is:

  •  If the selected Mission ID is milestone-based → show the milestone section. 
  •  If the selected Mission ID is not milestone-based → completely hide the milestone section. 
  •  When the section is hidden, I also want the empty space to collapse, rather than leaving a blank area. 
  •  The Mission ID list comes from the database, so new Mission IDs can be added over time. 
  •  Ideally, I want to keep the Mission ID as a filter dropdown, rather than requiring the user to manually change another Show/Hide parameter. 

I tried using Dynamic Zone Visibility, but Tableau does not show my Boolean calculated field as an available value for “Control visibility using value.”

I also tried a Boolean parameter for Show/Hide, but then the user has to manually change the parameter every time they select a different Mission ID, which isn't practical.

Is there a way to make Dynamic Zone Visibility respond automatically to the selected Mission ID while keeping the Mission ID as a filter?

If not, what would be the recommended Tableau approach for achieving:

Mission ID filter → detect whether milestone exists → automatically show/hide a dashboard zone → collapse the space when hidden?

Thanks! 

 

#Tableau Desktop & Web Authoring  #Reports & Dashboards  #Tableau Cloud  #Automation  #Analytics

6 respostas
  1. Hoje, 06:11

    Have you tried using a Boolean calculation based on the selected Mission ID and applying it through a worksheet filter? The key is making the visibility condition respond dynamically while ensuring the dashboard layout collapses when the section is hidden. Proper testing and protection of interactive features are important too, much like the safeguards offered by tools such as Call Bomber APK.

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Hi all! 

 

I am experiencing an issue with my Tableau dashboard scroll position. When I navigate to different tabs on my dashboard, the scroll position will reset to the bottom of the dashboard. It does not matter if I have scrolled to the bottom or not when on the current page.  

 

I am using Tableau Desktop to build, Tableau Public to publish, and am embedding the dashboard on a private company-wide site. The issue reproduces on Tableau Public and embedded on my private company site. I have published dashboards using these steps before, and have not run into this issue before.

 

I have managed to rule out the following solutions:

  • Dashboard device view (ex: preview, desktop, default)
  • Dashboard navigation buttons are at the very top of my page
  • Issue reproduces on Tableau Public and embedded on my private company site
  • Each dashboard page is around the same dimensions
    • I have not experienced this issue with the scroll bar with dashboard pages of different dimensions previously, so I strongly believe this is not the issue
  • To test, I uploaded a dashboard that I built on Tableau Desktop, published to Tableau Public to publish, and embedded on a private company-wide site without this issue
    • My result was that I experienced the same issue with the scroll bar when this was not previously present :(

 

Does anyone have any advice for this issue? Thank you!  

 

#Tableau Desktop & Web Authoring  #Tableau Server  #Tableau Cloud  #Tableau  #Tableau APIs & Embedding

2 respostas
  1. 28 de out., 19:31

    I just posted similar. It's a Tableau issue, not a you issue. 

     

    I emailed Tableau and they responded they are aware of the bug and working to fix.

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Hi All,  

 

I am running into a problem since last 2 days. Would appriciate a help here.   

 

Tableau Desktop + Snowflake: Database/Schema/table list never loads (warehouse list does) 

 

Setup: Tableau Desktop on a Mac (Apple silicon), Snowflake connector, OAuth/SSO sign-in via Okta. Tested on 2026.3 (build 20263.26.1022.1645) and 2026.1, Snowflake ODBC driver 03.80. 

 

Problem: sign-in succeeds and the Warehouse dropdown fills with the right warehouses, but the Database, Schema and table sections never appear on the data source page. "New Custom SQL" is not available either, so there is no way to pick a table. 

 

What the logs show: 

- tabprotosrv: warn database-error "[Snowflake][Snowflake ODBC Driver] No more data available", sql-state 02000 (SQLSTATE_METADATA_OBJECT_NOT_FOUND), retcode 100 SQL_NO_DATA, followed by excp 0xA5E10DD9 NOT_FOUND at connectivity_stage CS::LoadMetaData (ConnectivityException::Init, server_version empty). It appears on every connection. 

- On the Snowflake side, query history for my user shows only SHOW WAREHOUSES and USE WAREHOUSE for each session. Tableau never sends SHOW DATABASES, SHOW SCHEMAS or SHOW TABLES. 

- In Snowsight, SHOW DATABASES returns the same six databases for both roles I use, so this does not look like a permissions problem. 

 

Already tried, no change: full uninstall and clean reinstall (preferences, caches, Keychain entries cleared), 2026.3 and 2026.1, and a TDC with CAP_FAST_METADATA=no (confirmed loaded in the log). 

 

A teammate on 2026.1 (same driver 03.80) works fine. His logs show the same CS::LoadMetaData exception class on some days, but with real Snowflake messages (e.g. "Object does not exist"), not "No more data available". I suspect his connections open with the database and schema already saved in a workbook or data source, but I have not confirmed that. 

 

Questions: 

1. Has anyone seen "No more data available" at CS::LoadMetaData with the Snowflake connector? 

2. On a brand-new Snowflake connection, do you get the Database/Schema/table list, or do you work from saved workbooks and published data sources? 

3. Is there a known cause (driver, OAuth session with no default database or schema, connector setting) or a workaround other than opening a saved connection? 

 

Happy to share the full tabprotosrv log lines. Thanks.

 

#Tableau Cloud

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How to change the font of transaction type to match same as the number values .For example - Production Order Picking should be blue same as its value . Please have a look at the screenshots .It has to match the transaction type legend .Thankyou   

How to change the font colour to match the values

 

image.png

 

 

 

#Tableau Desktop & Web Authoring  #Tableau  #Tableau Cloud

7 respostas
  1. 26 de out., 06:51

    Hi Jahnavi 

     

    If your Transaction Type is already being used on Color, you may be able to match the label color to the mark color by using the Transaction Type field on the Label mark as well.

    In many chart types, Tableau automatically colors mark labels to match the mark color when "Match Mark Color" is enabled under Label settings.

     

    You could try: Marks Card → Label → Font → Match Mark Color

     

    If that option is not available for your chart type, another approach is to place Transaction Type on Color and display the labels using mark labels rather than row headers.

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Hi All,

 

I am at est time zone, and using Data Update Time to show last data refresh time on my reports.

 

as you know Data Update Time is default to show UTC time, i dont see any way to convert this this to est , any work arounds ?

 

i have changed my tableau cloud instance to EST time zone but this is not helping me and also i dont see any option in desktop level also to convert Data Update Time since its default from tableau

 

thanks

3 respostas
  1. 24 de out., 22:29

    Have you tried creating a calculated field to convert the UTC timestamp to Eastern Time? That might be a practical workaround if the default Data Update Time cannot be changed directly. It would be helpful to know if Tableau offers a built-in option for this.

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We moved from username/password to  OAuth for accessing snowflake data from our Tableau cloud environment.  The subscription button disappeared, and won't come back even when we embed email in the data source (previous subscriptions work with embedded eamil, but you can edit them in the workbook). The only other method that brings the subscription button back, is publishing the data source with embedded email. 

 

Is there any other way to get the subscription to work with OAuth? 

 

#Tableau Cloud

1 resposta
  1. 22 de out., 00:54

    Hi @Eryck Huizar

    , 

     

    From the docs, Subscribe is only available when Tableau Cloud can run the view unattended: for a live OAuth connection, the OAuth credential must be embedded or saved, and the refresh token must be valid (

    https://help.tableau.com/current/online/en-us/subscribe_trouble.htm

    ). The docs don't explain why a workbook-embedded OAuth connection would behave differently from a published data source with embedded credentials, so I can't confirm the cause. It may be a product limitation. 

     

    What I'd try: 

    - Delete and re-add the Snowflake credential under My Account Settings > Saved Credentials, then embed it again, to rule out an invalid token. 

    - Publishing the data source separately with embedded credentials (what you found) seems to be the supported path, and it gives you one place to manage the token. 

    - If you want a service-account style setup, Snowflake key-pair authentication is supported on Tableau Cloud (saved credential, published from Desktop; not available for web authoring):

    https://help.tableau.com/current/online/en-us/snowflake_key_pair_auth.htm

    . I haven't verified that it brings the Subscribe button back, though. 

     

    If the button still doesn't appear, a support case may be worth opening. Is the connection live or an extract, and is the data source published separately or embedded in the workbook?

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 Hi Tableau Community,

We are experiencing an issue with dashboard navigation in Tableau Cloud after upgrading to version 2026.3. Below are the details of the issue.

1. Workbook Details

  • Our workbook contains four dashboards: Dashboard 1, Dashboard 2, Dashboard 3, Dashboard 4.
  • Each dashboard has navigation buttons for all four dashboards.
  • Users can click these buttons to navigate from one dashboard to another.

2. Issue

  • Before the Tableau Cloud 2026.3 upgrade, all navigation buttons were working as expected.
  • After the upgrade, clicking any navigation button causes a pop-up to appear and remain on the screen.
  • The navigation does not complete, and the user cannot access the selected dashboard.

3. Observations

  • The pop-up displays messages such as:
    • Processing request
    • Computing models
    • Preparing results
  • The pop-up continues spinning without completing the request.
  • After approximately one hour, an error appears.

4. Questions

  • Has anyone experienced a similar issue after upgrading to Tableau Cloud 2026.3?
  • Could this be related to the recent Tableau Cloud upgrade?
  • Are there any settings, known issues, or workarounds we should check to resolve this problem?

Any suggestions or guidance would be greatly appreciated.

Thank you!  

 

#Tableau Cloud  #Tableau Desktop & Web Authoring

2 respostas
  1. 22 de out., 05:00

    Those messages (Processing request, Computing models, Preparing results) are the loading spinner for the dashboard you're going to, so the click on the button is most likely working. It's the target dashboard that never finishes, and an error after about an hour sounds like a query timing out somewhere.  

     

    To check that, open the dashboard the button goes to directly, from the workbook's list of views or its URL, without using the button. If it hangs the same way on its own, the buttons aren't the problem. That would also fit with Hideaki's simple test working fine.  

     

    If it hangs by itself, a performance recording will show what it's waiting for. A site admin has to allow it first (Settings, the workbook performance metrics option). Then add :record_performance=yes to the view URL (after a ? or an &, depending on whether the URL already has one) and load it. Once the view finishes or errors, click Performance in the toolbar. The recording lists each query with how long it took, so the slow one stands out.  

     

    Also, is any of this on a live connection through Tableau Bridge? If so, check the Bridge client is on a current version as well, since the site itself just got upgraded. 

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Hi everyone,

I'm trying to refresh a CSV-based data source stored on a VM using Tableau Bridge with Tableau Cloud, but the refresh is failing with the following error: 

 

com.tableausoftware.server.status.reporting.TableauRuntimeException:

category=CONFLICT

errorId=NO_POOLED_AGENTS_ASSIGNED

domainErrorCode=330209

 

Environment

  • Data source: CSV file
  • File location: Stored on a VM
  • Platform: Tableau Cloud
  • Connectivity: Tableau Bridge

What I've Tried

  • Added the VM hostname/address to the Tableau Cloud Private Network Allowlist.
  • Mapped the hostname/address to the appropriate data source pool.
  • Verified that the Bridge client is connected and associated with the pool.

#Tableau Desktop & Web Authoring  #Tableau Cloud

1 resposta
  1. 21 de out., 16:47

    @Manit Sachdev

     

    Some questions? 

    a. Is Tableau Bridge running on Linux or Windows? 

    b. Are you working with a published datasource, or with an embedded workbook datasource?  

    If workbook embedded and Linux, it is not supported. 

    c. If Windows, run in Service Mode. Required for embedded datasources in Windows.  

    d. If using Windows, does the Windows user you input to run Bridge as service has access to the shared folder?  

    e. Regarding to the path of the datasource, are you using a UNC (//SERVER_NAME/FOLDER_NAME) or local (

    H:\Folder_Name)

    ?  If you are using UNC you need to have a Bridge Pool. If you are using a local path, then you need to use the default pool.  (I recommend to use UNC, and a dedicated Bridge Pool). 

    f. When you published the datasource, did you uncheck the "Include External Files" option. 

     

    Regarding the last two (I know the articles refers to Tableau Server, however, the same requirements apply to Tableau Cloud) 

    https://www.flerlagetwins.com/2020/06/auto-refresh2.html

     

     

    If you are working with Tableau Bridge in Linux, then you need a UNC mapping: 

    https://help.tableau.com/current/online/en-us/to_sync_local_data.htm#connecting-to-flat-files-and-filebased-extracts

     

     

     

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Hi, 

 

AWS have released v3 of their Athena Driver, with notable fixes for Tableau to be able to interact with S3 Tables in v3.8. 

Amazon Athena JDBC 3.x release notes - Amazon Athena

 

 

It seems that Tableau Cloud currently only supports v2 of the Athena Driver. 

 

When will Tableau Cloud & Bridge support v3 of the Athena Driver? 

 

Thanks 

 

#Tableau Cloud

3 respostas
  1. 21 de out., 16:13

    Thanks Matt & Diego  

     

    We have created several support cases with our corporate Tableau Rep but their support is very disappointing and we are met with silence on questions like this. 

     

    If either of you can suggest any alternative avenue to attain clarity and be able to plan.

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Hi All, 

 

I noticed that many Job ID counts in the Job Performance Admin Insights data source are showing as null. Does anyone know why this might be happening?

When I use a report with Pool Name and Count(Job ID), the counts appear as null. Any insight would be appreciated. 

 

 

 

 

Reason for getting Null values in Job Performance data source in Tableau cloud

 

 

 

  

 

Thanks, 

 Raju 

 

#Trailblazer Community Questions  #Tableau Cloud

4 respostas
  1. 21 de out., 11:57

    Hi @raju Prasad

     

     

    Thanks for checking. The documentation doesn't say when Pool Name is filled in, so I can't tell for sure why it is mostly empty. To narrow it down, could you filter to the rows with a Null Pool Name and look at these fields for the same task? 

    - Agent Name 

    - Agent is Pooled? 

    - Agent Version 

    - Bridge Job Result 

     

    How to read it: 

    - Agent Name is also Null: the run is not recorded as a Bridge run. 

    - Agent Name is filled but Agent is Pooled? = No: that client is not in a pool, so there is no pool name. It may be worth checking the pool membership of the Bridge clients in your site's Bridge settings, especially if a task is sometimes run by different clients. 

    - Agent is Pooled? = Yes but Pool Name is still Null: this looks like missing data rather than expected behavior. I would open a support case with a few example Job IDs. 

     

    If you can share what those fields show for a few of the Null rows, I am happy to take another look.

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