Hi Team
I doubt this scenario and would appreciate a recommendation on this.
The company has 5(A,B, C,D, and E) branches which have a Manager, Assistant Manager, Hr, Team lead, and Employees.
When I design a role hierarchy with these 5 roles.
The Team lead in the A branch can able to see all the records in B,C, D,E branches that employees own.
But I need to give access to the superior based on the branch.
Note: Private access to Account on OWD and grant access using hierarchies is set to true(This cannot unchecked).
Thanks
Guruprasad J
#Salesforce #Trailhead Challenges
Hi @Guruprasad Jagadeesan, If it belongs to the Trailhead module/project, please share the URL and error screenshot so that Community members can assist in solving the issue.