๐ฑ Hey Salesforce and AI community! I'm diving deep into creating a transformative chatbot experience for sub-Saharan farmers. The goal? To PROVIDE vital information on soil treatment and farming practices, tailored to their native language and accessible even with basic education.
๐ค Using ChatGPT as the brain and vector knowledge bases as the content reservoir, I'm at a crossroads:
1๏ธโฃ Harness Einstein AI's chat features for this mission
2๏ธโฃ Integrate a specialized chat tool like Botpress or Voiceflow with Salesforce
๐ Salesforce will be PIVOTAL - logging cases, storing conversation history, and chat summaries. The experience will be largely automated, but with human touchpoints when needed.
Seeking insights: Which tech stack would you recommend for this? Have you had experience with Salesforce's AI chat features, or integrating chat tools with Salesforce CRM?
Love this mission. Sub-Saharan farming plus Salesforce plus AI equals serious potential. Start small with offline-capable data capture, then layer AI insights. Connectivity remains the biggest hurdle. Pilots beat theory every time. Wishing you real success here.
