Hello Trailblazers, We recently setup Outlook Integration Einstein Activity Capture in our Sandbox environment to test out the features. The Salesforce Panel in Outlook only shows 2 tabs (Related and Tasks) and the + sign to add new Salesforce record only shows New Event, New Task and New Contact. How do we add New Lead to the list? (Use Case Example: I give out business cards at a networking event. Someone from the event is interested in our product and decides to email me. Now that the person has emailed me, I want to create a new lead from the email I received in Outlook). Several pictures in the Salesforce Help Articles, indicate there can or should be a New Lead option listed when we click the plus sign. I created an Email Application Pane, but I didn't see how to adjust options for the plus sign. Also on the tab lines, several pictures on the Salesforce help articles indicate we would we see a feed option. The Email Application Pane shows the Feed tab should be there, but it's not. Are these paid features? Or am I missing something?
My Options:
Snippet from Create Salesforce Records from Outlook and Gmail:
@Tiffany Jacquot I think you will find this help article useful...
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