Não aparece em criar Casos com o ID Sean Forbes, dá como ID inexistente em Edge Communications, como devo proceder com esse erro para concluir essa trilha?
Quem puder me ajudar, agradeço.
3 件の回答
Hi @Elba Lucia da Mata ,
I was able to complete this unit already. I did let a day pass and completed other modules first (since I was running out of solution for the error) but here's what I did:
- As what @Koko Inoue Szabo mentioned, I changed the Product Support Record Type since the picklist had "Electrical" instead of "Electronic".
- Deleted all cases under Services.
- Re-created New Billing Case (for Sean Forbes)
- Re-created New Product Support Case (for Sean Forbes)
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