In Trailhead admin above task not getting the related fields.. Click the Related tab. Click New in the Entitlements-related list, and fill in the details. Entitlement Name: Basic Phone Support

I have found this issue a year later! Realised the in the Field Accessibility of each of the Entitlement fields in Case was hidden.

2023年3月14日 4:51

Set Up Case Escalation and Entitlements Create Service Contracts with Entitlements

In Trailhead admin above task not getting the related fields..

Click the Related tab.
Click New in the Entitlements-related list, and fill in the details.
- Entitlement Name: Basic Phone Support

9 件の回答

Anna Corish (Children's Health Foundation)
2025年2月20日 14:54
I have found this issue a year later! Realised the in the Field Accessibility of each of the Entitlement fields in Case was hidden.

Trailhead Challenges

Hands-on challenges are the “secret sauce” of Trailhead. Before searching for solutions to superbadge challenges, review the Salesforce Certification Program Agreement and Policies. ** NOTE ** : If you were able to get a response that solved your issue, please mark it as the 'Best Answer' to help other Trailblazers. If the issue persists after 48 hours, create a Trailhead Help case at https://help.salesforce.com/s/support for further assistance.

このトピックの詳細

0 件の Trailhead の結果が読み込まれました