I have a new-ish NPSP Org (set up late last year) and am not seeing Lead convert behaviour like I am used to.
I was expecting the standard NPSP Lead convert screen, where the User is not given the option to create/edit the Account, because it should always be a Household Account. Our form sends in 'Company Name' as -Individual- to facilitate this. See below for example...
I am now getting a convert screen that seems more suited to a sales Org. See below.
I, of course, do not want my Users to attach Contacts to Orgs Accounts, so I need to remove this option, at least.
I do not have any other mobile actions available on the page layout.
Can I ask if this is now standard, and if so, how do I prevent my Users from attaching Contacts to Org Accounts?! Thanks
@Libby O'Meara can you please make the convert button under leads is replaced with VF pages from NSPS package.
Object Manager>> Leads>> Actions and Buttons >> select convert and edit.
