https://sforcemaximizer.com/the-b2b-cx-shift-why-manufacturers-must-prioritize-customers-now/
If you are a Manufacturer struggling with improving your customer experience and looking for ways to improve it, here is a great article by John Provencal that will provide you with strategies, tactics, and pitfalls to watch out for.
@Dreamforce for Manufacturing@* Manufacturing Cloud & Rebate Mgmt *@Manufacturing User Group@* Salesforce Administrators *@Admin Addicts@Admin Group, McLean, US@Admin Group, McLean, US@Admin Group, Mount Laurel, US@Admin Tricks@PhillyForce@Salesforce Business Analysts