Download Files | Salesforce Trailblazer Community

18 feb 2020, 15:00

Is it possible to trigger Pardot to capture data when someone downloads a file on a website? Someone on our marketing department's web team wants to utilize Java script to make this happen.

If anyone has experience with triggering as a result of file downloads, whether using Java or not, I would appreciate your advice/ expertise. Thanks!

1 commento

Jenna Molby (Pirouette)
18 feb 2020, 17:16
Hi @Morgan Garagiola, You could create custom redirects for each one of your downloads https://www.pardot.com/blog/custom-redirects/. You could also create Google Analytics events https://support.google.com/analytics/answer/1033068?hl=en

Aggiungi un commento

Scrivi un commento...

0/9000

17 gen 2020, 11:21

Hi everyone,

Our client is utilizing a Salesforce community as their new website, mostly focused on the creation of cms content and articles. For now, they're pretty happy with the adoption

However, what would be the best practice regarding the public download of a file?

Example, in a public community how can i allow guest user to download a file like a pdf , available inside a specific page?

Thanks for the answer!

#Community #Public Community #Download Files #Guest Users

2 commenti

Neil Hayek (Salesforce)
17 gen 2020, 18:50
@Nicolò Carafa you can create a public link for a file to allow guest users to access it (which is what Akash mentioned) or alternatively, if you're community is public, you can upload files in the community (such as part of a topic or group), and if the guest user can access those entities, they could access the related files.

Aggiungi un commento

Scrivi un commento...

0/9000

2 dic 2019, 16:16

Hello All,

I was wondering if anyone knew if it was possible to mass download attachments? Some of our customers have multiple forms that are attached in SFDC and the team would like to be able to download altogether and not 1 by 1.

Thank you in advance :)