Hello fellow Higher Ed users - we are looking to share real use cases of other Higher Eds using SF Communities for COVID Tracking (cases, vaccinations, symptom monitoring, etc). We are not currently using SF Communities for our COVID Tracking, but are exploring options. If you can share your success stories or advice, we would greatly appreciate sharing it with our leadership here at UCLA. Thank you! Shira Stanley, UCLA IT Services, sstanley@it.ucla.edu #Service Cloud #Nonprofit #Higher Education #COVID-19

In this viz prepared by RealTime Medicare Data, you can view the impact of ⌗COVID-19 on cancer screenings among the ⌗Medicare population during the January 2020 - March 2021 period: https://public.tableau.com/shared/Q2PCJT8J2?:display_count=y&:origin=viz_share_link&:embed=y
Hi all, 1st post! In case anyone is interested, we're using Tableau to viz the analysis of 22million #COVID-19 Tweets here... https://public.tableau.com/app/profile/matt.gibbs/viz/TrackingCovidSentiment/CovidSentiment
Tweets are tagged every 5 mins (for free) with Syuzhet Sentiment, NRC Emotions, ML, & conversation topics. Then Prepped and shared via Tableau Public for everyone to explore. See historical trends, zoom in on last 7 days, free text search etc.
We're hoping it might add something to the understanding of the situation we're all in.
For example, tracking suggests FDA FULL approval of the Pfizer vaccine improves overall levels of trust & helps balance Twitter sentiment.
UPCOMING WEBINARS EMEA TIMEZONE
📃 Survey Says: How Salesforce is Using Surveys to Boost Employee Resilience 📃
When: Sept 2, 11am CEST
Register here: https://register.gotowebinar.com/rt/3606210531200229904
Now more than ever, it’s crucial for managers to stay connected to the feelings and needs of their employees.
Join this Salesforce-on-Salesforce webinar, where they’ll gain actionable insights on how to keep a pulse on employee wellbeing through the use of Salesforce Surveys.
The webinar will share the questions Salesforce asks to help support, educate, and build resilience among our own employees, and how customers can do the same.
🔐 Secure user access within Marketing cloud using our latest feature (MFA)🔐
When: September 3rd, 11am CEST
Register here: https://register.gotowebinar.com/rt/3330897217846862862
One of the simplest, most effective ways to prevent unauthorised account access and protect your Salesforce products and data is through employing multi-factor authentication (MFA). With our latest release, Marketing Cloud (Email Studio, Mobile Studio, and Journey Builder) now supports a variety of new factors.
Come to this webinar to find out what’s new and why it is so easy now to enable Multi-Factor Authentication for your users even if you do not have Single Sign On (SSO) deployed within your company. Existing customers of the Marketing Cloud (Email Studio, Mobile Studio and Journey Builder) product line can join our Early Adoption Program during this webinar.
👾 How to Build a “Re-opening for Business” Bot in 30 Minutes👾
When: September 8th, 3pm CEST
Register here: https://register.gotowebinar.com/rt/1405058621248642829
Struggling to communicate ongoing changes to your day to day business operations with customers and the public? Attend this webinar to learn how to create and deploy an information bot to automate conversations to give out the most commonly needed and up to date information. We’ll show you how to set up a "Re-opening for Business" bot.
🚀 CAMP SUCCESS - GETTING STARTED 🚀
When: September 9th (09:30 - 12:15 BST) + September 10th (09:30 - 11:00 BST)
View the agenda and register for Day 1 here: https://register.gotowebinar.com/register/8298273048798495757?source=calendar
View the agenda and register for Day 2 here: https://register.gotowebinar.com/rt/4198603207147378701?source=Calendar
📣 CAMP SUCCESS RETAIL - SAVE THE DATE 📣
When: Wednesday 23rd September
Time: 10am (CEST) to 1:30pm with breaks throughout
Register here: https://register.gotowebinar.com/rt/639307046549717775
Full agenda will be available in early September.
Camp Success Retail will be a one-day virtual event taking place on 23rd of September, targeting our B2C, Marketing & Service Cloud customers in the Retail Industry. The hot topic at this time of year (no, not Covid) is Peak Season / Holiday Readiness, and this year is no different.
📣NEW Expert Tip Article 📣
Help Your Employees Reskill and Get Back to Work with myTrailhead
Reopening your business during COVID-19 might require teaching your employees new skills or retraining them for new roles to meet new business demands. Use myTrailhead’s online learning platform to skill up employees, customers, and partners at home.
Want to learn more?
Wednesday, August 12th at 3:00 PM ET we are hosting a new webinar, "Getting Started: Sales Cloud: Setup myTrailhead Accelerator Webinar". Leverage this Accelerator Webinar to understand the key components and capabilities of the myTrailhead product, and the basics for how to set up and deploy myTrailhead to your users. Register Now > https://sfdc.co/cuxlXY
For more tips on how to #ReopenYourWorkplace, check out the CSG COVID Resource Site! https://cloud.mail.salesforce.com/Covid19Support
Help Your Employees Reskill and Get Back to Work with myTrailhead
📣NEW expert tip article: 📣
Plan Your Next Marketing Campaign on the Fly with Quip Templates
On your quest for productivity tools to help you work smarter during these unprecedented times, Quip templates are ready-made solutions that enable teams to collaborate quickly and efficiently. Stay in touch with your customers during COVID-19 with collaborative marketing campaigns templates.
Looking for more resources on to help your team #WorkSmarter using Salesforce products? Check out the CSG COVID Resource Site! 👉https://sfdc.co/Covid19support
Plan Your Next Marketing Campaign on the Fly with Quip Templates
5 Sales Strategies to Fuel Recovery and Revenue Growth
We’ve been hearing a lot of questions about how Salesforce and other companies are handling all the change and challenges around COVID-19. So many Sales and Operations leaders have had to adapt the way they sell, but there’s really no playbook for success. That’s why we talked to the experts and made one.
This guide is your playbook for adapting your sales teams to fuel recovery and revenue growth. It includes how we at Salesforce are adapting, plus what seven customers have done. Take a look, and if you have any comments, post them here! We’d love to hear what you think!
22 lug 2020, 15:54 @* Sales Cloud - Best Practices * Hey Sales and Sales Ops leaders -- check out this latest guide on how to fuel recovery and revenue growth in the wake of COVID-19. It includes examples from Salesforce and 7 of our customers . Check it out! https://www.salesforce.com/resources/articles/sales-revenue-growth-strategies/
Upcoming webinar - July 16th
[C19] Using In-App Tools to Keep Your Teams Updated As You Re-Open Safely
As you re-open your business and employees start returning to the workplace, you’ll need ways to keep them informed. Join this webinar to learn how to use standard, easily configurable tools like In-App Guidance and the Lightning App builder to give your team targeted updates within Salesforce desktop and mobile apps. We will go through best practices, step-by-step instructions, and a live demo so you get all the background on how to reach your team effectively in app. As always, there will be plenty of time for Q&A with our experts.
Register here: https://register.gotowebinar.com/rt/593685009495158542
안녕하세요. Ohana 여러분.
Salesforce Community Team으로부터 뜻깊은 선물을 받아 공유해 드리고자 합니다.
오늘 Salesforce Community Team으로부터 2 Global Giving E-Cards (each with a $50 value)를 받았습니다.
Global Giving Card는 아래 링크에서 원하는 기부프로젝트를 선정하여 Gift Card로 기부할 수 있습니다.
기부를 원하시는 분은 댓글을 달아주시면 연락드리도록 하겠습니다.
직접 기부 하시는 분은 기부 사실만 공유해주시면 좋겠습니다. 좋은 일은 널리 알려야...
제가 전달해드린 $50 키프트 카드로 기부 하실분은 댓글이나 채터 메세지 주세요.
그리고 한국에도 기부 문화가 더 확산하였으면 좋겠습니다.
월드비전이나 컴패션 등 많은 기부단체가 있으니 이번 기회에 한번 기부해보시는 건 어떨까요?
#Nonprofit #Pledge #Donate #COVID-19 #TrailblazerCommunity
@Admin Group, Seoul, KR @Developer Group, Seoul, KR @WIT Group, Seoul, KR @Salesforce Saturday Seoul Korea
Hello everyone!
I hope you all are doing well and staying safe!
I'm a Sales Operations Specialist with +4 years of Salesforce experience as a user with added Administrator and projects responsibilities. My recent job was impacted by Covid-19 and I have used the last 8 weeks to get hands on with Trailhead and recently got Certified ADM 201, ADM 211 and Sales Cloud CRT 251.
As I make this transition, I'm committed to a long term career in CRM/Salesforce, and in the process of learning new skills and exploring other Certifications to deepen my subject knowledge, while I am actively seeking new opportunities to get my foot back in the door.
Would anyone be open to sharing their experience/journey with transitioning into a full-time Salesforce Admin role or knowledge of any resources, volunteer opportunities?
Thanks!