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Argomenti#Trailhead Challenges

#Trailhead Challenges1.185 utenti parlano di questo argomento

Hands-on challenges are the ā€œsecret sauceā€ of Trailhead. Before searching for solutions to superbadge challenges, review the Salesforce Certification Program Agreement and Policies. ** NOTE ** : If you were able to get a response that solved your issue, please mark it as the 'Best Answer' to help other Trailblazers. If the issue persists after 48 hours, create a Trailhead Help case at https://help.salesforce.com/s/support for further assistance.
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Steve Kim (Steve Kim)
23 ott, 20:54
Stuck verifier: ā€œWe canā€™t find the New Guest Newsletter prompt template activatedā€ in locked Einstein AI playground (Org 00DWU00000tgrg9)

Hi Trailblazersā€”looking for help/escalation on a stuck hands-on verification.

Unit: https://trailhead.salesforce.com/content/learn/projects/quick-start-create-prompt-builder-flex-template/add-a-flow-to-your-prompt-template?trail_id=become-an-agentblazer-innovator-2026 Org ID: 00DWU00000tgrg9 (launched via the unitā€™s Launch button; org picker is locked) Error: ā€œWe canā€™t find the New Guest Newsletter prompt template activated.ā€

What exists in the org:

  • Template Label: New Guest Newsletter (also tried v2)
  • API Name: New_Guest_Newsletter (also _v2)
  • Type: Flex | Status: Activated (toggled multiple times)
  • Inputs:
    1. Reservation | API: Reservation | Type: Object | Object: External Reservation
    2. Experiences | API: Experiences | Type: Free Text
  • Prompt uses only: {{Input.Reservation.External_Guest__r.First_Name__c}} {{Input.Reservation.Check_in_Date__c}} {{Input.Reservation.Check_out_Date__c}} {{Input.Reservation.Room_Type__c}} {{Input.Experiences}}

Tried: delete/empty Recycle Bin, rebuild from scratch, incognito relaunch, full Trailhead/org sign-out/in, session rebinding, alternate label/API name, reactivation toggles. Launch is bound to this org.

Request: Please reset/rebind the verifier for this playground or confirm the exact object/API names the checker expects so I can complete the step. 

 

#Trailhead Challenges  #Trailhead  #TrailblazerCommunity  #Prompt Builder

2 risposte
  1. Steve Kim (Steve Kim)
    23 ott, 21:01
    Not sure how, I spent a lot of time trying to find a way to ask for help and this was the only option I could find
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Keith Bye
Ieri, 17:22
Validation Error: We canā€™t find the merge field {!$Input:Contact.FirstName} in the prompt template.

Getting this error when checking the challene: We canā€™t find the merge field {!$Input:Contact.FirstName} in the prompt template. 

 

I've tried to do the solution provided in both of these:

https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000jAKtV0AW

 

https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000kSc0f

 

But the "Enable the Agentforce(Default) Agent" toggle does not show under "Agentforce Agents" in setup settings. 

 

I've tried deleting the dev org and remaking it and still get the error. Einstein is enabled.  

 

Validation Error: We canā€™t find the merge field {!$Input:Contact.FirstName} in the prompt template.

 

 

Screenshot 2026-10-22 131817.png

 

 

Screenshot 2026-10-22 131722.png

 

 

 

#Trailhead Challenges

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Pablo Salvatella (Internet Marketing presso Salesforce)
22 ott, 01:38
Validation Error "Craft an Effective Prompt Template"

Hi I am doing the challenge "Craft an Effective Prompt Template" and seems to me that everything is ok but I keep getting the error "We canā€™t find the merge field {!$Input:Contact.FirstName} in the prompt template" when checking the challenge. Thanks.

 

Validation Error

 

 

Screenshot 2026-10-21 at 7.33.37ā€Æp.m..png

 

 

 

#Trailhead Challenges

4 risposte
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Rock Harris
23 ott, 22:11
There is not "Turn On Apex Debug Log for Replay Debugger" and because of that I cannot pass the "Debug Your Code Class."

In fact, I can't even figure out how to create debug logs to even replay. The class is useless and I can't pass it because certain things haven't been set. 

 

#Trailhead Challenges

1 risposta
  1. Keiji Otsubo
    23 ott, 22:13

    Hi , 

     

    I encountered the same issue where the option ā€œSFDX: Turn On Apex Debug Log for Replay Debuggerā€ didnā€™t appear in the Command Palette. I later found out that this command was removed in newer versions of the Salesforce VS Code extensions. The Replay Debugger now relies on existing debug logs in your org instead of enabling logging from VS Code. 

     

    To generate logs, you need to enable debug logging in Salesforce Setup: 

    Setup ā†’ Debug Logs ā†’ User Trace Flags ā†’ New. 

    After that, you can continue with the next steps in VS Code.  

     

    https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007TsugHSAR 

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Vincent Solis
23 ott, 17:33
Why won't my challenge complete?

Manage User Access 

 

 

Step not yet complete in My Trailhead Playground 2

We can't find a user named 'Aaron Hartzler'.  

 

I have verified that I completed all of the steps and it will not update to completed. 

 

#Trailhead Challenges

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Eric Puckett (DataCenter Senior presso Salesforce)
17 set, 22:35
Missing ā€œCoral Cloud Booking Agent" in Become an Agentblazer Legend 2026 > Agent Customization with Flows > Add a Flow as an Agent Action

I am working on Agentblazer Legend 2026.  In particular:

Become an Agentblazer Legend 2026 > Agent Customization with Flows > Add a Flow as an Agent Action

 

The account ā€œCoral Cloud Booking Agentā€ is not showing.  This appears to be a common issue according to the Ask the Community forum.  I have tried several Playgrounds and Developer Editions, but I cannot find one with ā€œCoral Cloud Booking Agentā€.  I have created a new agent, but I error out as I need Flows  I have even tried to copy the ā€œCoral Cloud Experience Agentā€ as suggested, but no dice.

 

Can someone provide some insight or a Playground/Developer Edition that may work.  Or, other steps that have been taken. 

 

#Trailhead Challenges

6 risposte
  1. Wirland de Sousa Teixeira Filho
    23 ott, 20:43

    For anyone who has confirmed theyā€™re in the correct org but still canā€™t find the Coral Cloud Booking Agent, hereā€™s a workaround that let me continue without starting over, using Agentforceā€™s ability to share agents via script: 

    1. Create a new org using this link: https://trailhead.salesforce.com/promo/orgs/agent-customization-with-agentforce-flows (youā€™ll only use it to copy the agent).
    2. Check that the Coral Cloud Booking Agent exists in the new org. If it doesnā€™t, try creating another org or contact Trailhead Help.
    3. Open the agent and switch from Canvas to Script view.
    4. Copy the entire script and save it somewhere temporarily.
    5. In your original org (where you completed the previous units), go to App Launcher > Agentforce Studio, click the dropdown arrow next to New Agent, select New from Script, and paste the script.
    6. Click Create Agent. Note: the script still points to the other orgā€™s agent user (default_agent_user), so you need to reassign it before saving.
    7. In Setup, go to Users and open EinsteinServiceAgent User. Confirm the User License is Einstein Agent.
    8. If the Profile is Custom Einstein Agent User and the user doesnā€™t show up in the next step, edit the user and change the Profile to Einstein Agent User. (Heads-up: the custom profile may include extra permissions. If your agentā€™s actions fail with access errors later, switch it back.)
    9. Go back to Agentforce Studio, open the Coral Cloud Booking Agent, and click Save. When the Select User window appears, choose EinsteinServiceAgent User.
    10. Continue with the unit as usual and run Check Challenge.

     

    This worked for me and passed validation without redoing the previous units. Hope it helps!

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Aritra Chatterjee (Senior Technical Support Engineer presso Salesforce)
23 ott, 18:21
Unable to complete "Send an Email Campaign" Hands On challenge

As per this hands on challenge module - "https://trailhead.salesforce.com/content/learn/modules/marketing-cloud-next-email-sending-essentials/send-an-email-campaign", a segment for leads must be created in order to send an email. In my playground org, it was missing a leads data stream and I created one manually and then tried to select it in the quick start modal > segment selection modal. However, when clicked on save, I am getting an error message saying - " Hmm, that didn't work. Refresh the page and try again.

"  

 

I have tried refreshing the page, closed it and reopened it, but nothing seems to be working. How do I resolve this error? 

 

#Trailhead Challenges

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Kalil Mohammed B (ICT Academy)
22 ago 2025, 07:26
We canā€™t find a active 'Field Generation' prompt template named 'Quick Summary'. Make sure the prompt template API name is 'Quick_Summary'.

#Trailhead Challenges

3 risposte
  1. Mahesh A (Autodesk)
    23 ott, 19:17

    Salesforce Support has confirmed that this is a known issue. 

     

    Resolution to complete the challenge: Creating a new Org again from scratch and repeating the steps fixed the issue.

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Sabina Shirazi (Scrum Master presso S&P Global)
29 dic 2024, 10:49
facing Error "Step not yet complete in Einstein AI We canā€™t find a Field Generation Prompt Template named Quick Summary."

Hi All,

 

Happy holidays! 

 

So I created the Field Generation Prompt Template named Quick Summary but trailhead has been giving me an error when it comes it verifying and letting me proceed to the next step in my prompt builder modules for the AI specialist prep. Is this common, Do i need to give it an hour or so to update or just redo the whole thing. I have the prompt template done and summary in an other browser in front of me.

3 risposte
  1. Mahesh A (Autodesk)
    23 ott, 19:16

    Salesforce Support has confirmed that this is a known issue. 

     

    Resolution to complete the challenge: Creating a new Org again from scratch and repeating the steps fixed the issue.

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Preeti Tamirisa (Knowledge Manager presso Salesforce)
26 mar 2025, 11:42
Cannot verify the step as the final step says "Step not yet complete in Einstein AI We canā€™t find a active 'Field Generation' prompt template named 'Quick Summary'. Make sure the prompt template API name is 'Quick_Summary'.

Step not yet complete in Einstein AI

We canā€™t find a active 'Field Generation' prompt template named 'Quick Summary'. Make sure the prompt template API name is 'Quick_Summary'.  

 

The playgroud step however are all correct and the API name shows as 'Quick_Summary_c' while the suggested name shows 'Quick_Summary'. Please help as all the steps are correct. 

 

#Trailhead Challenges

4 risposte
  1. Mahesh A (Autodesk)
    23 ott, 19:16

    Salesforce Support has confirmed that this is a known issue. 

     

    Resolution to complete the challenge: Creating a new Org again from scratch and repeating the steps fixed the issue.

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