Excellent example for improving performance when using WhatsApp, especially for those with many agents using this tool. Enable subtitles in your language and 1080p quality:
https://www.youtube.com/watch?v=kHTemjVWEG0&list=PLYStC_2TZBSU
Weβre happy to share Winter β27 Release resources! π©΅
π¨ BONUS: Get ready for FeatureFest at Dreamforce! π¨ Discover whatβs new in the Winter β27 release, get personalized feature recommendations, connect with experts, earn exclusive swag, and leave ready to get more from Salesforce β all in one exciting Dreamforce experience. Stay tuned β weβll share more details next week!
Hi @Jamie Zenker, a gentle nudge, do you have any updates on the Release Overview deck winter 27? Thanks in advance!
Opportunity β Quotes Scenario: When a Quote is approved, automatically mark it as the Primary Quote and uncheck all other Quotes. Questions: β’ How do you update multiple child records? β’ How do you avoid recursive updates?
@* Sales Cloud - Best Practices * @* Sales Cloud - Getting Started *
Hi @Rohit .
I would use a Record-Triggered Flow with a Scheduled Path on the Contract.
Flow:
Contract β Scheduled Path (30 Days Before End Date) β Duplicate Check β Create Renewal Opportunity β Notify Owner
This is cleaner than calculating the 30-day window manually. Salesforce supports Scheduled Paths based on a date field with a positive or negative offset.
Hope This Helps!!
Winter '27 release notes are live.
It is actually Salesforce that released this, is this not happening anymore?
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β¨ Take a personalized feature match quiz and discover innovations tailored to your needs
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Come see whatβs new. Find your next favorite feature. Get ready for whatβs next.
Hi all,
I would love to connect with someone to get expert coaching. I've followed these steps but can't find where to lock in a session?
Any help would be amazing!
Hi @David Lobriza,
The Expert Coaching option is available to customers with an eligible Premier or Signature Success Plan.
You can access it from Salesforce Help β My Success Plans β Expert Coaching β Explore Expert Coaching. From there, select the relevant coaching topic and complete the request form to create the coaching request.
If you cannot see the option or the Request button is disabled, first verify that you are logged in with the org that has the appropriate Success Plan entitlement. If you have multiple orgs, switch to the org with the Premier/Signature entitlement and try again.
Hope this helps!
π Big shoutout to our incredible Forum Ambassador, @Smitha Thomas for an awesome deep dive on "Make a Feild Avalible as a Dashboard Filter!π Check out the article here >> https://help.salesforce.com/s/articleView?id=005408536&type=1
π Found it helpful? Have thoughts to share?
Let us know by clicking the "Yes" or "No" button at the bottom of the articleβyour feedback helps us improve!> π Found it helpful?" style="display: block;" /> #Reports & Dashboards
π Salesforce Winter β27: TOP New Features for Developers & LWC!
Salesforce Winter β27 is bringing some exciting updates for Salesforce Developers and Lightning Web Components (LWC). π₯
In my latest video, I cover the TOP Winter β27 features that developers should know, including:
π» New developer capabilities
β‘ Lightning Web Components (LWC) improvements
π API & platform enhancements
π Performance and scalability updates
π Security & governance improvements
π οΈ Features that can make development faster and more productive
If you're a Salesforce Developer, LWC Developer, or working with the Salesforce Platform, these updates are definitely worth checking out!
π₯ Watch the video:
https://www.youtube.com/watch?v=8j97AenYLpM
πΊ Subscribe to Salesforce Hunt:
https://www.youtube.com/@SalesforceHunt
@Agentblazer Community Group @* Sales Cloud - Getting Started *@* Release Readiness Trailblazers *@* Sales Cloud - Best Practices *@* Salesforce Administrators *@* Service Cloud *
π Salesforce Winter β27: Exciting New Features for Flow Builders! β‘
Salesforce Winter β27 is bringing some great improvements to Flow β making automation easier to build, debug, maintain, and scale.
Here are some of the Flow features every Salesforce Admin & Developer should know π
πΉ 1. Improved Flow Builder Experience
Build and manage your flows more efficiently with enhancements to the Flow Builder experience.
πΉ 2. Better Flow Debugging & Troubleshooting
π
New improvements make it easier to understand whatβs happening during flow execution and identify issues faster.
πΉ 3. Enhanced Flow Performance
β‘
Salesforce continues to improve Flow capabilities so you can build more scalable automation while keeping performance in mind.
πΉ 4. More Powerful Flow Logic
π§
New enhancements provide additional flexibility when designing complex automation and business logic.
πΉ 5. Improved Flow Management
Managing multiple versions and maintaining automation becomes easier with continued improvements across the Flow lifecycle.
π‘ Why does this matter?
Flow is becoming more than just a point-and-click automation tool. With every release, Salesforce is making Flow a stronger platform for building enterprise-grade automation with less custom code.
π If you're working with Salesforce Flow, Winter β27 is definitely a release worth exploring.
Which Winter β27 Flow feature are you most excited about? π
π₯
Want to see these features in action?Iβve covered the Salesforce Winter β27 Flow features in this video:
π https://www.youtube.com/watch?v=8j97AenYLpM&t=348s
@Agentblazer Community Group @* Sales Cloud - Getting Started *@* Release Readiness Trailblazers *@* Sales Cloud - Best Practices *@* Salesforce Administrators *@* Service Cloud *
Hi, We're working on sending offline conversions from Sales Cloud to Google Ads. I've been tasked with researching best practice so I'm hoping someone out there has done this in a way that works well. Specifically, I'm wondering how you have gone about populating the GCLID in Salesforce and assigning it to Opportunities. 1. If someone clicks multiple ads do you retain multiple GCLIDs or overwrite the existing GCLID? 2. If a user clicks an ad and there is no immediate conversion, but a conversion occurs 6 weeks later from a non-Google campaign, do you assign the GCLID to the Opportunity or do you only assign to opportunities that result directly from a click? 3. Do you associate GCLIDs with specific campaign members or with contacts generally? I have my own thoughts on this but have been asked to research best practice, so any feedback as to how other businesses handle this would be much appreciated. FYI we intend to use opportunity created, opportunity stage changes to 'Sale Recorded' and opportunity stage changes to 'Sale Complete' as conversions. We use Sales Cloud (we don't have Account Engagement or Marketing Cloud). Thanks!
@* Sales Cloud - Best Practices * @* Sales Cloud - Getting Started *
Iβd keep the GCLID history tied to the lead/contact and carry the relevant one to the Opportunity. For multiple clicks, keeping the history can make attribution much easier later.