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#User Interface Customization0 personne en discute

We have a pretty lengthy case page layout (needs redesigned and on my list of to-dos) but staff are occasionally missing data fields since they have collapsed that section.  We are using Lightning...I have looked at case page layouts and case lightning record pages without finding a setting.  I also looked under the User Interface in Settings.  Did not see anything there.  Am I just missing it?  Thanks!

 

#User Interface Customization

2 réponses
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----- ---Dynamic Forms Update  ----------

 

I know many of you have been eagerly waiting for this update to be able to plan your work better. My teams are undergoing release planning for Winter '23+ and this is the roadmap we are looking to deliver. If things stay the course and we don't encounter any further issues, we should be able to successfully execute this plan. 

 

Since this has been a wild ride, if anything changes, I will update all of you on the new plan. 

 

Welcome, all, and any feedback on this plan! 

 

PS:

Multi-Entity Experience: Ability to bring data from multiple entities on a lightning page

Choose custom field display: Ability to choose a custom component to represent a field on a record view page. For example, you can choose to use a map component to represent an address field to view record data. 

 

@Greg Rewis, @Vin Addala

20 commentaires
  1. 20 oct. 2023, 13:50

    Same question as a few other posters, any idea when we can expect this functionality on the Work Order object? Thank you!

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Hi everyone

 

I trying to implement Custom Actions for Customer Service Center. I created a cartridge with the customization and followed the instructions to register it in Bussines Manager. The documentation specifies I must place the new cartridge in the site cartridge path and then I need to grant permissions to those actions in the Customer Service Center Permissions in Roles & Permissions section. The problem is that the actions do not appear in the Customer Service Center Permissions section, I tried in all the contexts but they still do not appear. What could be doing wrong?

 

https://documentation.b2c.commercecloud.salesforce.com/DOC3/index.jsp?topic=%2Fcom.demandware.dochelp%2Fcontent%2Fb2c_commerce%2Ftopics%2Fcustomer_service_center%2Fb2c_custom_actions.html

SFCC Customer Service Center custom actionsCaptura de pantalla 2023-07-04 102506.png

Captura de pantalla 2023-07-04 102559.png

Captura de pantalla 2023-07-04 102653.png

 

#User Interface Customization  #Custom Actions #B2C Commerce #Customer Service

2 réponses
  1. 4 juil. 2023, 16:23

    @Estefano Sebastian Bran Zapata Can you make sure you are adding the csc actions cartridge to the right one?

    It should be the BM cartridge path which is different from the ones that are for storefront sites.

    You can find it via the link "Manage the Business Manager site." which is located under:

    Administration > Sites > Manage Sites > Business Manager Site

     

    Mosab Zakarneh | ITG Software, Inc. 

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Jeff Horne a posé une question dans #Lightning Experience

I have a custom object that I have added to my Tabs list in App Manager.  But no matter what I do will not show up as a visible tab in the app.  I have looked and looked for a solution but have not been able to find one.  I must be missing something.  Please help! #Salesforce Lightning #Lightning Experience  #Tabs #User Interface Customization 

3 réponses
  1. 19 déc. 2022, 14:01

    Just wanted to add - make sure the object is available for the application.

    To do so: Setup -> App Manager -> Navigation Items (it's like the 3/4 part of the checking Next)

    Just wanted to add - make sure the object is available for the application.

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