My nonprofit has Enhanced Notes enabled in NPSP, but we haven't been using it yet. We are exploring using it to capture briefs from our fundraisers after conversations with major donors and prospects.
Is anyone using the Enhanced Notes feature, and what has your experience been like? Do you have a different solution for capturing major donor and major donor prospect notes in Salesforce?
We recognize there is no native reporting solution for Notes, and we are looking at the Enhanced Notes Reports App. Has this been effective for any nonprofit fundraisers?
Thanks for your input!
#NPSP #Notes & Attachments #Appexchage Apps #Reports & Dashboards
@Sarah Dunne Enhanced Notes are fine for free-form text but hard to report on. Lots of major-gifts teams log a 'Moves Management' activity or a custom Contact Report object instead, with a few structured fields (stage, next step, ask amount) plus a notes body. Fundraisers get a quick action, and managers get pipeline reports without needing a Notes reporting app.