Take a look at our brand new Marketing Cloud Trailhead module and dive into the world of interactive email!
Interactive Email Forms
Gather customer data directly from your email using Interactive Email Forms.
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Marketing Cloud updates - March 13, 2020
*** Upcoming Webinars **
Marketing Cloud weekly Ask an Expert office hours: http://sfdc.co/MCOfficeHours
Marketing Cloud Accelerator webinars: https://sfdc.co/MCaccelerator
OK, the January release is barely behind us, ... I know ... but the March release is coming soon!
Marketing Cloud March '20 New Feature Overview | April 2 @ 12pm ET / 9am PT
Register: https://sfdc.co/Svo9M
How to Adapt and Excel in the New Adtech Ecosystem
If you work in adtech or digital marketing, you're aware of the fact that everything’s about to change. The cookieless ecosystem is upon us, and for many brands and businesses, the ability to know their customers and engage them with ease, is disappearing from underneath their nose. Today, we sit down with adtech expert, @Martin Kihn to discuss the next evolution of Ad Tech, the challenges this creates for delivering first class customer experience, and how going back to basics might be the answer.
Register: https://sfdc.co/bOtay
*** But wait, there is more! ***
- Let’s Celebrate the 2020 Salesforce MVP’s! https://www.salesforce.com/blog/2020/03/salesforce-mvp-2020-celebration.html
- March tech updates: https://sfdc.co/techupdates
- Follow Bhavin Patel for this week's tips on
- Sender Authentication Packages https://success.salesforce.com/0D53A00004phWjV
- Marketing Cloud on the Support YouTube channel http://bit.ly/2ZhSOWF
- Change your Social Studio to Marketing Cloud connection: https://sforce.co/38vXSaw
- Push notification in MobilePush https://success.salesforce.com/0693A000008c2uG
- The latest Marketing Cloudcast: "How Fanatics Scores the Perfect Play for Hyper Personalization" https://www.salesforce.com/products/marketing-cloud/resources/podcasts/
- New Trailhead modules
- App Messaging with MobilePush
- Mobile Messaging Strategies
- Artificial Intelligence in Social Media
- All Marketing Cloud Trails: https://sfdc.co/mctrails
- All Marketing Cloud Modules: https://sfdc.co/allmarketingcloud
- Learn all about Interactive Email ... its coming! https://sforce.co/3baaOoT
5 commentaires
Hi @Arpita Bhawal it is working OK for me. Anyone else having issues? Here is the full URL: https://trailhead.salesforce.com/en/content/learn/modules/marketing-content-creation/create-interactive-email-content?trail_id=create-compelling-content-with-content-builder
Marketing Cloud updates - February 28, 2020
Salesforce Connections 2020! May 4 - 6, Chicago, IL
Registration is open!
Marketing | Commerce | Service: Let’s connect https://www.salesforce.com/connections/
*** Upcoming Webinars **
Marketing Cloud weekly Ask an Expert office hours: http://sfdc.co/MCOfficeHours
Marketing Cloud Accelerator webinars: https://sfdc.co/MCaccelerator
OK, the January release is barely behind us, ... I know ... but the March release is coming soon!
Marketing Cloud March '20 New Feature Overview | April 2 @ 12pm ET / 9am PT
Register: https://sfdc.co/Svo9M
*** Webinar recaps ***
Marketing Cloud January 2020 (Spring '20) New Feature Overview
Recap: https://sfdc.co/bD1MEb
Social Studio January 2020 (Spring '20) Release overview, on-demand, featuring Instagram Story Publishing and more: https://sfdc.co/SocialStudio_ReleaseWebinars
*** But wait, there is more! ***
- Follow @Bhavin Patel for this week's tips on
- Lead Capture task in Marketing Cloud https://success.salesforce.com/0D53A00004oaPtM
- Content Builder: https://success.salesforce.com/0D53A00004oaxOn
- The latest Marketing Cloudcast: "How to Create The Perfect Welcome Series with BELLA+CANVAS" https://www.salesforce.com/products/marketing-cloud/resources/podcasts/
- Two new Trailhead modules to help you with your MC Admin Cert: https://trailhead.salesforce.com/en/content/learn/trails/study-for-the-marketing-cloud-administrator-exam
- All Marketing Cloud Trails: https://sfdc.co/mctrails
- All Marketing Cloud Modules: https://sfdc.co/allmarketingcloud
3 commentaires
💙Marketing Cloud updates - February 14, 2020❤️
Happy Valentines day!
Salesforce Connections 2020! May 4 - 6, Chicago, IL
Marketing | Commerce | Service: Let’s connect https://www.salesforce.com/connections/
*** Upcoming Webinars **
Marketing Cloud weekly Ask an Expert office hours: http://sfdc.co/MCOfficeHours
Marketing Cloud virtual Circles of Success: http://sfdc.co/MCvCoS
Topics include: Social Studio, Advertising Studio, Email Studio.
Marketing Cloud Accelerator webinars: https://sfdc.co/MCaccelerator
*** Webinar recaps ***
Marketing Cloud January 2020 (Spring '20) New Feature Overview
Recap: https://sfdc.co/bD1MEb
Social Studio January 2020 (Spring '20) Release overview, on-demand, featuring Instagram Story Publishing and more: https://sfdc.co/SocialStudio_ReleaseWebinars
Social customer service (SCS): keep up with your customers
Recap: https://success.salesforce.com/0D53A00004lWnmN
Social studio Automate: Work Smarter, not harder
Recap: https://success.salesforce.com/0D53A00004lUnv8
Social Studio Command Center: Showcase your brand performance
Recap: https://success.salesforce.com/0D53A00004lTWEw
Leveraging Promotional & Transactional Messaging for the Win
Recap: https://sfdc.co/cxtqd
*** But wait, there is more! ***
- @Bhavin Patel's tips on:
- Content Builder https://success.salesforce.com/0D53A00004nah3i
- Provision Mobile Short Codes and Long Codes https://success.salesforce.com/0D53A00004mXvLm
- The latest Marketing Cloudcast: "Building a Coffee Brand From the Ground Up with Ben Higgins" https://www.salesforce.com/products/marketing-cloud/resources/podcasts/
- February Tech Updates- https://sfdc.co/techupdates
- Easier to find Marketing Cloud on Trailhead:
- All Marketing Cloud Trails: https://sfdc.co/mctrails
- All Marketing Cloud Modules: https://sfdc.co/allmarketingcloud
Marketing Cloud updates - January 31, 2020
*** Upcoming Webinars ***
Marketing Cloud January 2020 New Feature Overview
Join us for an exclusive look at the new features coming to Marketing Cloud this year. Hear from product experts on the new additions to Audience Studio, Datorama, Social Studio, Einstein, and Distributed Marketing.
Products: Product Interest: Marketing Cloud, Audience Studio, Datorama, Social Studio, Einstein, and Distributed Marketing
Date: February 6, 9:00am PT / 12:00pm ET
Register: https://sfdc.co/bD1MEb
Social Studio January 2020 (Spring '20) Release overview, on-demand, featuring Instagram Story Publishing and more: https://sfdc.co/SocialStudio_ReleaseWebinars
Marketing Cloud weekly Ask an Expert office hours: http://sfdc.co/MCOfficeHours
Marketing Cloud virtual Circles of Success: http://sfdc.co/MCvCoS
Topics include: Social Studio, Advertising Studio, Email Studio.
Marketing Cloud Accelerator webinars: https://sfdc.co/MCaccelerator
February 11: Social customer service (SCS): keep up with your customers
Join @Nick Clark and learn about one of our most powerful use cases here at Salesforce, Social Customer Service. First, we'll go through the basics of connecting Social Studio to Service Cloud, allowing your service agents to respond to issues that come in from customers using social media. Next, we'll dig deep into the best practices around Automate and Process Builder to help you streamline your operations.
Audience: Social Studio Corporate and Enterprise edition customers with Sales/Service cloud, or
Sales or Service Cloud Customers interested in providing social channel customer service
Register: https://attendee.gotowebinar.com/rt/4598170126064474637?source=community
Leveraging Promotional & Transactional Messaging for the Win
In this webinar, we’ll discuss the benefits of sending all email and SMS messages from a single platform to tie together your promotional & transactional messaging strategy once and for all.
Date: Feb 11, 9:00am PT / 12:00pm ET
Register: https://sfdc.co/cxtqd
*** Webinar recaps ***
Social studio Automate: Work Smarter, not harder
Recap: https://success.salesforce.com/0D53A00004lUnv8
Social Studio Command Center: Showcase your brand performance
Recap: https://success.salesforce.com/0D53A00004lTWEw
All Wrapped Up: Key Insights from the 2019 Holiday Season
Recap: https://sfdc.co/bufHA
*** But wait, there is more! ***
- The latest Marketing Cloudcast: "Congrats - You’ve Survived The Holidays! Now What?" https://www.salesforce.com/products/marketing-cloud/resources/podcasts/
- January Tech Updates- https://sfdc.co/techupdates
- Marketing Cloud info now available at https://status.salesforce.com/
- Easier to find Marketing Cloud on Trailhead:
- All Marketing Cloud Trails: https://sfdc.co/mctrails
- All Marketing Cloud Modules: https://sfdc.co/allmarketingcloud
@Megan Collins @Becca Heath @Ariana Raftopoulos @Leigh Price @Darryl Brown
Marketing Cloud updates - January 17, 2020
*** Upcoming Webinars ***
Marketing Cloud weekly Ask an Expert office hours: http://sfdc.co/MCOfficeHours
Marketing Cloud virtual Circles of Success: http://sfdc.co/MCvCoS
Topics include: Social Studio, Advertising Studio, Email Studio.
Marketing Cloud Accelerator webinars: https://sfdc.co/MCaccelerator
January 28: Social studio Automate: Work Smarter, not harder
Learn how to unite marketing with sales and service over popular social media channels using Social Studio Automate. Social Studio Automate (formerly called Social Hub) reduces manual effort in social post management by letting you create rules to automatically remove spam posts, identify your influencers, categorize posts for coordination, manage communities, and manage customer service. In this session we’ll cover best practices and show you an example of how you could configure Automate to work for you.
Audience: Social Studio Corporate and Enterprise edition customers with Sales/Service cloud.
Register: https://attendee.gotowebinar.com/rt/2173657926376536589?source=community
February 11: Social customer service (SCS): keep up with your customers
Learn about one of our most powerful use cases here at Salesforce, Social Customer Service. First, we'll go through the basics of connecting Social Studio to Service Cloud, allowing your service agents to respond to issues that come in from customers using social media. Next, we'll dig deep into the best practices around Automate and Process Builder to help you streamline your operations.
Audience: Social Studio Corporate and Enterprise edition customers with Sales/Service cloud, or
Sales or Service Cloud Customers interested in providing social channel customer service
Register: https://attendee.gotowebinar.com/rt/4598170126064474637?source=community
eMarketer Tech Talk: Three Ways to Level Up Your Email Marketing in 2020
*** Webinar recaps ***
Social Studio Command Center: Showcase your brand performance
Recap: https://success.salesforce.com/0D53A00004lTWEw
All Wrapped Up: Key Insights from the 2019 Holiday Season
Recap: https://sfdc.co/bufHA
MC Tech Lounge: Distributed Marketing from Salesforce
Recap: https://success.salesforce.com/0D53A00004dGXTi
*** But wait, there is more! ***
- 📣Introducing the all new Trailblazer.me! One unified identity and sign up experience across your Salesforce communities- https://success.salesforce.com/0D53A00004kIoVL
- January Tech Updates- https://sfdc.co/techupdates
- Easier to find Marketing Cloud on Trailhead:
- All Marketing Cloud Trails: https://sfdc.co/mctrails
- All Marketing Cloud Modules: https://sfdc.co/allmarketingcloud
- Hello Marketers: bringing teams together and reaching your goals more effectively https://success.salesforce.com/0683A000007ltcH
- Share your thoughts on Digital Experience and Inspire future Trailblazers- https://success.salesforce.com/0D53A00004iwt3g
- Watch: How to create an email with a modern email tool- Email Studio- http://bit.ly/2WeDzsd
- [Weekly] Get Started with Premier Accelerators- https://sfdc.co/cnnpEk
Marketing Cloud updates - December 13, 2019
*** Upcoming Webinars ***
Marketing Cloud weekly Ask an Expert office hours: http://sfdc.co/MCOfficeHours
Marketing Cloud virtual Circles of Success: http://sfdc.co/MCvCoS
Topics include: Social Studio, Advertising Studio, Email Studio.
Marketing Cloud Accelerator webinars: https://sfdc.co/MCaccelerator
*** Webinar recaps ***
Top Takeaways for Marketers from Dreamforce 2019
Recap: https://sfdc.co/cvbB0r
MC Tech Lounge: Distributed Marketing from Salesforce
Recap: https://success.salesforce.com/0D53A00004dGXTi
*** But wait, there is more! ***
- December 2019 Tech Updates- https://success.salesforce.com/0D53A00004gqy0Q
- [Weekly] Get Started with Premier Accelerators- https://sfdc.co/cnnpEk
- Trailhead updates for Mobile Marketers: https://success.salesforce.com/0D53A00004h5Sip
- Blog: Black Friday Results: U.S. Digital Revenue Hits Record High of $7.2B and Big Discounts Reign https://www.salesforce.com/blog/2019/11/black-friday-results.html
- Blog: A Marketer's Guide to Creating Omni-Channel Digital Experiences https://www.salesforce.com/blog/2019/11/marketer-guide-omnichannel-experiences.html
- Follow @Steve Cogan's feed for great Social Studio adoption tips and resources https://success.salesforce.com/00530000007qjJl
- Wondering how to locate pending or scheduled sends in your marketing cloud account? https://success.salesforce.com/0D53A00004hNloH
- Learn how to find unsubscribed email addresses in Marketing Cloud https://success.salesforce.com/0D53A00004hLWp4
2 commentaires
⚡️ Marketing Cloud Update - November 15, 2019 - DREAMFORCE EDITION! ⚡️
Hi Marketing Cloud Trailblazers!
🌲TOP DREAMFORCE RECOMMENDATIONS🌲
**********************************************************
Marketing Cloud Keynote
How do we bring marketing and engagement together?
Tune in AND join the Marketing Keynote at #DF19 where @Adam Blitzer, @Shannon Duffy@Meredith Brown along w/ Trailblazers from Zoom, Berluti (LVMH), and Bay Area Rapid Transit take the stage: https://sforce.co/2XfgPdo
Circles of Success: a very unique experience at Dreamforce: small group roundtables hosted by Salesforce experts (staff and customer MVPs!) focused on adoption-related topics around best practices, common use cases and the execution of specific deliverables for business objectives. No two are the same! Here are a few to browse: http://sfdc.co/DF19MCCoS
Your Path to Success at #DF19
Find the next step on your path to success at #DF19 with Success Cloud! Check out everything we have to offer for Marketing #SuccessForAll 👉 https://df19csmarketing.splashthat.com/
[Webinar Recap] The Secret to an Amazing Dreamforce: For all insider tips before you land:
- Deck: https://sfdc.co/DF19TipsDeck
- Recording: https://sfdc.co/DF19TipsVideo
[Blog] 5 Ways to Connect at Dreamforce ‘19- https://sfdc.co/cdNuzD
Marketing CloudCast "Get Ready for Dreamforce 2019" https://soundcloud.com/marketingcloudcast/get-ready-for-dreamforce-2019
For Marketers on the Mic, and their #DF19 tips, follow the Marketing Cloud on Twitter https://twitter.com/marketingcloud and hashtag DF19 https://twitter.com/hashtag/DF19
**********************************************************
Upcoming webinars
A DSO’s Top Five Innovative Tips for Mastering Customer Experience
Customer expectations have hit all-time highs, causing companies of all types and sizes to face a new connected mandate with 80% of customers saying the experience a company provides is as important as its products. Join @Amanda Sinclair (Great Expressions Dental) @Ryan McCambridge (Levementum) and @Chequeta Allen (Salesforce) to learn how Great Expressions is tackling multi-channel customer expectations to grow their network of dental businesses using digital for brand awareness to find new audiences, then personalize and engage with customized patient journeys at every service touchpoint.
Register: https://www.salesforce.com/form/events/webinars/form-rss/2123148
Marketing Cloud weekly Ask an Expert office hours: http://sfdc.co/MCOfficeHours
Marketing Cloud virtual Circles of Success: http://sfdc.co/MCvCoS
Topics include: Social Studio, Advertising Studio, Email Studio.
Marketing Cloud Accelerator webinars: https://sfdc.co/MCaccelerator
Webinar recaps
MC Tech Lounge: Distributed Marketing from Salesforce
Recap: https://success.salesforce.com/0D53A00004dGXTi
MC Tech Lounge: Web Studio - Using CloudPages to Engage in the Web and Mobile Channels- https://sfdc.co/bM4yiw
Content Marketing in an AI-First World
Recap: https://sfdc.co/clrtDg
But wait, there is more!
- Webinar: Tackle Technical Debt, Admin Style! https://attendee.gotowebinar.com/rt/756604040792174083?source=PicksPack
- November 2019 Tech Updates- https://sfdc.co/techupdates
- [Weekly] Get Started with Premier Accelerators- https://sfdc.co/cnnpEk
@Alexis Mosier @Becca Heath @Darryl Brown @T. Marinho @Kirsten Lobley @Anjali Kevlani @Casey Springer @Karalee Slayton @Ben McAtee
Marketing Cloud Update - November 1, 2019
Hi Marketing Cloud Trailblazers! Find below some resources and information for the coming weeks. We’ve added a new section highlighting Marketing Cloud at Dreamforce.
Upcoming webinars
Marketing Cloud Tech Lounge: Get Started with Distributed Marketing from Salesforce
If you’re part of an organization that sells products or services through networks of agents, advisors, franchisees, or dealers, figuring out how to empower your partners' local marketing efforts in a way that protects corporate initiative and the brand probably keeps you up at night. Spend an hour with a Marketing Cloud product experts to learn about how you can effectively use Distributed Marketing from Salesforce to enable partners of all types to engage their book of business at scale. We'll dive into features and functionality, discuss roll out best practices, demo quick-win use cases that you can quickly deploy no matter what industry you're in, and take live Q&A.
Register: https://attendee.gotowebinar.com/rt/4989774384771880449?source=PicksPack
Marketing Expertise Webinar Series
We’re so excited to launch a brand new 3-part webinar series based around Marketing Expertise. Over the next few months, our team of Salesforce experts will reveal tips and tricks to help you up your marketing game, and connect to your customers in a whole new way.
Details and register for the 3rd session: https://success.salesforce.com/0D53A00004Yajno
A DSO’s Top Five Innovative Tips for Mastering Customer Experience
Customer expectations have hit all-time highs, causing companies of all types and sizes to face a new connected mandate with 80% of customers saying the experience a company provides is as important as its products. Join @Amanda Sinclair @Ryan McCambridge and @Chequeta Allen to learn how Great Expressions is tackling multi-channel customer expectations to grow their network of dental businesses using digital for brand awareness to find new audiences, then personalize and engage with customized patient journeys at every service touchpoint.
Register: https://www.salesforce.com/form/events/webinars/form-rss/2123148
Marketing Cloud weekly Ask an Expert office hours: http://sfdc.co/MCOfficeHours
Marketing Cloud virtual Circles of Success: http://sfdc.co/MCvCoS
Topics include: Social Studio, Advertising Studio, Email Studio.
Marketing Cloud Accelerator webinars: https://sfdc.co/MCaccelerator
Webinar recaps
Social Studio October 2019 (Winter ’20) Release Overview
Recap: https://sfdc.co/bpTfPD
Marketing Cloud October 2019 (Winter '20) New Feature Overview
Recap: https://sfdc.co/bpQhoi
MC Tech Lounge: Web Studio - Using CloudPages to Engage in the Web and Mobile Channels- https://sfdc.co/bM4yiw
Content Marketing in an AI-First World
Recap: https://sfdc.co/clrtDg
Optimize your Marketing and Audience Targeting with Salesforce Audience Studio & Datorama
Recap: https://sfdc.co/brt59T
Marketing Cloud Tech Lounge: How to build a mobile audience to elevate your customer experiences.
Recap: https://success.salesforce.com/0D53A00004aYTa2
Dreamforce
- Webinar: 1st Session of The Secret to an Amazing Dreamforce - https://success.salesforce.com/0D53A00004eqpvm
- Marketing Cloud is at Dreamforce Circles of Success: https://sfdc.co/DF19MCCoS
- Social Studio session: https://success.salesforce.com/sessions?eventId=a1Q3A000021ea1UUAQ#/session/a2q3A000002BJ8mQAG
But wait, there is more!
- Learn How to Throttle an Email Send in Marketing Cloud- http://bit.ly/2Nha0nm
- Create a persona insights dashboard to analyze social audiences and uncover data patterns. https://success.salesforce.com/0D53A00004dUla5
- Follow @Bhavin Patel for weekly tips and tricks to improve productivity
- [Knowledge article] 💡 Social Studio FAQs & Tips 💡- https://success.salesforce.com/0D53A00004cWIwC
- Create and send messages to mobile app users through Journey Builder. https://success.salesforce.com/0D53A00004cVtJB
@Becca Heath @Darryl Brown @T. Marinho @Kirsten Lobley @Anjali Kevlani @Casey Springer @Karalee Slayton @Steve Cogan
3 commentaires