I'm trying to implement "Time Warp" (https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000GXVf4UAH) in my company's Salesforce org and I've been following the instructions in the Configuration Guide here: https://quip.com/ahFCA9VBEKtr. I've installed it, added it to the lightning page from the Account (renamed Company in our org) object, and given applicable users permissions to view it - this has all worked fine, however, the remaining item is to plot one custom object onto the timeline and I can't get it to work.
We use a managed package called "Cloud Coach" for our project management tool, and I want to plot the Cloud Coach "Project" object to the timeline. Using the configuration guide, I have added the following to the timeline configuration in the custom metadata :
However, the projects are not showing on the timeline and I don't get any error message - screenshot below of an example company I've been using for testing:
The screenshot also shows that there are 3 projects linked to this account, one of which is within the timeframe of the timeline shown, so would be showing if it was working.
Detail of the managed package and objects (referenced in the configuration) are:
Cloud Coach namespace:
Project Object API
Detail field API
Position Date Field API
I've gone over the configuration guide multiple times but can't see what piece is missing / done wrong.
#Appexchange Apps #AppExchange
#Salesforce Admin #CRM Configuration
