With too much focus on Solutions again, as Consultants we may overlook the importance of understanding Client's business process.
Once you know it's a key to build great solution, there are specific questions you can ask to understand those.
I've highlighted them here:
Understanding business process? 5 questions to ask!
https://saisocial.substack.com/p/understanding-business-process-5
@* Salesforce Administrators *, @* Salesforce Developers *, @* Sales Cloud - Getting Started *, @Business Analyst Group (Virtual), @* Sales Cloud - Best Practices *, @* Release Readiness Trailblazers *
7 commentaires
I think there is one more to this , what is goal or objective , the client wants to achieve and the kpi that can be used to define the success.
