Click New in the Entitlements related list
I could not find the entitlement tab in related lists here's a screenshot
5 réponses
It looks like this is an on-going issue, since Jan 2023. See here - It's not updating the page layouts for the Cases, that we did in the first section of the module. There's no true resolution. https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000OpyMxSAJ