Webinar: Service Cloud for Nonprofits: Back to Basics on Oct 4
This hour-long webinar provides an overview of Service Cloud features that your organization has access to as well as additional features that enhance the operational and stakeholder experience.
This webinar will cover Service Cloud basics along with the following features:
- Nonprofit AI for Service
- Self-Service Web and Chat Messaging
- Surveys and Constituent Feedback
- Service Cloud Voice
https://salesforce.zoom.us/webinar/register/WN_3Cm3Jp9QRHCdP96aQtlgsw#/registration
@Simon Griffiths I was wondering the same thing. Here is info I found on Trailhead: "Service Cloud is a core Salesforce technology that your nonprofit can receive through the Power of Us program. Every qualifying Salesforce.org nonprofit customer has access to 10 donated Enterprise Edition Sales and Service Cloud licenses." https://trailhead.salesforce.com/content/learn/modules/service-cloud-for-nonprofits-quick-look/use-service-cloud-for-nonprofit-client-services
