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Alysse Allen (formerly MCAE (Pardot) Consultant/Admin en Salesforce) ha publicado en * MC Account Engagement (fka Pardot) *
12 oct 2022, 16:59

**PLEASE COMMENT ON THIS POST WITH YOUR QUESTIONS**

Pardot Ask the Expert Office Hours- PREMIER ONLY - 2PM-3PM EST Wednesday Session: Oct 12

Please know this session is reserved for Pardot Premier Customers only.  

 

Register / Join here: https://cs.salesforce.com/events/7013y000002ET3EAAW

 

@Brittany Wilhelms @Maria Scarpitti and I will be hosting our afternoon session today starting at 2pm EST. Please post your Pardot best practice and strategy questions in this thread with the #AskAPardotExpert hashtag so we can go through them during the call. It will be first come first serve on this post. Speak with you all shortly!  

Tips for asking the experts: 

- Make sure you have a Pardot Premier Success Plan

- Tactical questions best suited for a 5 min conversation. 

- Best practice / strategy questions on Pardot functionality and features. 

- Technical / troubleshooting error question? Contact Pardot Support here: https://help.salesforce.com/articleView?id=workcom_contact_support.htm&type=5- In need of more one-on-one help & training? Contact your Account Executive to discuss options

6 comentarios
  1. Nicole Naji
    12 oct 2022, 18:56

    What are the best practices to have opportunity contact role info in Pardot to create dynamic segmentation list?  One contact could be in multiple opportunities with different roles. We need to define if contact have more than one open opportunity with specific roles in Pardot.  Does Pardot custom object help, or we should create custom fields in Salesforce on contact and account object level?

    Thanks!

     

    #Opportunity Contact Roles  #Opportunity Status #Pardot

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Nicole Naji ha preguntado en Iman's Webinars
28 sept 2022, 16:44
Custom Redirect Tracking Codes

Hey All! Does Pardot custom redirect track prospects even if they have not accepted the privacy and c banner on the website and have not filled out any form?  My company has a concern about the privacy policy and GDPR that does not track prospects who have not accepted cookies. They are not using custom redirect for privacy compliance but in my understanding, experience, and multiple tests, Pardot only tracks prospects from custom redirect who allowed the cookie’s tracker to work. I mean Pardot will track them as soon as accepts the cookies, and past data does not populate historically so for example it did not track landing page visits before allowing the cookie tracker.  I want to double-check with you if this is correct and if we are good to use custom redirects for social media URLs or Ads campaigns. What are the best practices?   Thanks!!!

 

@Iman's Webinars @* MC Account Engagement (fka Pardot) *

2 respuestas
  1. Iman Maghroori (Salesforce)
    28 sept 2022, 17:44

    @Nicole Naji, I don't feel like I'm the right person to give you an "official" answer on this... that could potentially have legal implications if done incorrectly. In the interest of providing the most official correct answer, I'd suggest logging a case with support, perhaps there's more detailed documentation that they can provide. 

     

    But, in the interest of being helpful... 

     

    The redirect links are custom URLs. Those URLs lead to UNIQUE pages. that unique page is visited, Pardot can see that "someone" clicked that link. 

     

    Just the fact that the webpage was opened, is what is being counted and tracked. 

     

    I'm not sure how cookies would play a part in that. 

     

    If the original recipient of the email forwarded the email with a custom redirect link to other people... and they click the link, I believe Pardot would still attribute those clicks to the original recipient. Regardless of cookies. 

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Christin Watt (Charles River Labs) ha publicado en * MC Account Engagement (fka Pardot) *
1 abr 2019, 16:29

Are you using the Google Analytics parameters to create URLs with UTM codes as part of the custom redirect builder in Pardot?

 

The CSV export for custom redirects provides all of the information including destination, tracked and short URLs but sadly does not include the Full Destination URL with the UTM code. Our Web/SEO team needs a full list of these URLs with UTM codes to have insight to the traffic in Google Analytics – Does your team need this information too?  If so please vote up my idea on the CSV export on the idea exchange.  https://success.salesforce.com/ideaView?id=0873A000000CZ0aQAG

 

#CustomRedirectPardot  #PardotCustomRedirects #GoogleAnalyticsUTMData #GoogleAnalyticsUTMBuilder #GoogleAnalyticsData #GoogleAnalytics #UTMParameters #UTMCodes

 

Many thanks!

Christin Watt

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