Hi folks,
Can you provide any article or suggestion why the transaction data in GA are different from transactional data in Personalization? There is no integration between Personalization and GA. Any article, recommendation, suggestion, please?
Is there a way to define a specific engagement frequency rather than letting Einstein determine what it should be. And, is it possible to use journey frequency split taking into account both email and SMS messages? For example, if I want a subscriber to get no more than 2 messages and a subscriber is sent 1 email and 1 SMS in a week, then don't send a 3rd message. #AskMCExpert
Hi Laura, noticed you in my feed this morning! We build suppressions for some of our clients with SQL to solve this issue.
In your example we could filter contacts down WHERE count of sendlog events LIKE ‘%EmailName%’ is >= 1 AND sms event >= 1. This is easiest at journey entry but may also be able to be set up as Exit Criteria in a journey if you want a subscriber pulled out after a certain level of engagement.
Is there anything we can do to mitigate the fact that any user who has access to data extensions can export the data from them? #Trailhead Challenges
Hi Laura,
You can set up an "export email allowlist" on the setup section (under security option). Just add in email addresses that you will allow to export DE data out of SFMC directly.
See link for help page
Export Email Allowlist (salesforce.com)
Cheers
John
Marketing Cloud 'Locale' field in DE:
In a standard DE, I have added a 'Locale' type field. This DE already has data. I want to give a default value to the 'locale' field which is same for all records. The default value field is inactive and not letting me define a value. Is it always inactive? What is way out to put a value in it?
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From what you are saying and what I am seeing in Marketing Cloud the last few days seems to be a problem with Contact Builder and the order in which the field data is filled. Have you tried creating the field in Email Studio?
Ad Studio:
What all can we do with Pardot-SalesCloud-AdStudio combo? As per my understanding, we need to add the prospects in Pardot which will sync with SF campaign which in turn will make a report and send the data to Ad studio.
Now in Ad studio, we can create audience using this data. Is that it? Am I missing anything here. Just wanted to see if it's worth going for Ad Studio (we already have Pardot and SF).
Adding information via a web form to a data extension:
Using the below mentioned script, we are able to collect web form data into a DE. It works fine for a new user/email (email which doesn't exist already), however if the form is filled again using the same email, it doesn't update the data.
Script url: https://help.salesforce.com/articleView?id=sf.mc_es_demanager.htm&type=5
It's because of following code:
<input type="hidden" name="_action" value="add" />
If we change it to:
<input type="hidden" name="_action" value="update" />
then only 'update' works (updates the existing record) and not 'add' (doesn't add new record).
How can we do both (if it's a new email then add, else update)?
We have one main/parent unit and one business unit under it in MC. Can we have different default preference centers for both?
Is it feasible to have multiple preference centers in MC having different lists?
Just like in Pardot, is there any tracking code in MC which need to be installed in the website?
Hi All,
Is it advisable to have SAP for all the 3 business units? or what would be the suggestion.
