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#Adoption Blogs & Articles0 debatiendo

Below is a list of Salesforce Partners that are doing interesting things around driving adoption: - Improved Apps (www.improvedapps.com) - Cut on-boarding times, embed help and documentation in your salesforce pages and seize control of critical communications. Please add your company here and a bit about how you drive adoption.
Greetings all - has anybody developed any specific training or education programs for senior leaders within your organizations? My observation when sitting with many executives is that they need a 'safe' environment to learn and ask what might be perceived as 'dumb questions' or at least ones that they believe employees expect them to know, given their level. They're also looking for some clear actions and next steps on how they can remain engaged. Anything you can share will be much appreciated!
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  1. 15 oct 2016, 18:54

    Circling back to add a few ideas to this thread. It is important to come up with a plan to engage executives. Training is important so they understand the mechanics of how to use Chatter, but even after training, we often hear that they know how to use the tool but just don't know what to say or do. Here are some ideas that may help:

    - As part of your plan, set attainable 30-60-90 day goals for your executives and be sure these are communicated. You can even create a bit of friendly competition by gamifying these and/or creating leaderboards.

    - Set daily/weekly goals for certain activities and make these meaningful to your goals for Chatter. For example: *Set aside at least 10 minutes per day for Chatter, *Like at least 5-10 posts/comments per week, *Reply to at least 2 comments per week, *Post at least 1 time per week, *Follow at least 5 new employees per week, etc

    - Email curated content to executives with suggestions for posts that they may want to comment on or like

    - Draft suggested posts, tailored to each executive and email them weekly

    - Provide a list of ideas for posting (congratulating employees on service anniversaries, project milestones, product launches, meeting goals, etc).

    Once you have trained your executives on how to use Chatter, and then guided them through best practice behaviors with your 30-60-90 day plan, they will feel comfortable using Chatter see the impact that their engagement can have with employees. You can gradually remove the 'training wheels' and you should begin to see them develop their own ideas for how best to use Chatter to achieve the goals that they have. Hope these ideas help!

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#ImprovedHelp Top Tip: System Administrators for @Salesforce can now document your apps FREE of charge:

No Joke, No Strings...Get your copy now...

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Imagine having the help you need, at your finger tips, whilst on the move…Well now you can! Announcing #Salesforce1 #ImprovedHelp: context-sensitive, rich-media mobile help & training - a World first!

Salesforce1 - Improved Help

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It's nearly the weekend! Treat yourself to our 'Free Starter Pack' to lift your Salesforce user experience and help your users in a interactive way: http://lnkd.in/dxy4EJn
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Wouldn't your users love a personal touch to Salesforce1 with clicks not code? Read the our latest post on using visualforce to customize the experience in Salesforce1 http://bit.ly/1dlKmqn
1 comentario
  1. 5 mar 2014, 13:14
    Thanks @Uzi Krieger. The step-by-step instructions with screenshots makes it so easy to customize SFDC1. Thanks
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Sys Admins: We're running a very short survey and would love and appreciate your participation please...Whats the thing that annoys you most (or your pet hate) regarding your apps you look after or have built?

LinkedIn Survey Link

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How often do your salesforce Users need help? What help do they need? Customers with #ImprovedHelp know this information and therefore know how to act to continually improve adoption within their orgs!

Improved Help for Salesforce - Track where Users need help...VIDEO LINK

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The best way to learn what works in terms of User adoption, is to track Users interactions: #ImprovedHelp

We have a clever solution that maximises end User adoption...Improved Help only for Salesforce!

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We're REINVENTING . HELP . by providing interactive training & help embedded within your salesforce pages. #ImprovedHelp

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Increase User Productivity & Effectiveness with #ImprovedHelp for salesforce. It's all about CONTEXT and ENGAGEMENT ... Getting the right information to the right Users at the right time...Help in the moment of need!

Find out more...

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