- Interaction Studio -

Hello everyone!  

I'm a content creator at Salesforce Implementation and Cloud Consulting Company. 

I want to share my colleague's article about Interaction Studio for B2B and B2C with its benefits and some integration tips.

We included the answers to main questions about the tool. You can learn how to record individual insights, convert leads into prospects, make personalized offerings. 

Hope you will enjoy it! 

Hi Team ,

I was researching for my team regarding how the MCP tracks the conversion rates of revenue. I would like to get better understanding how Goals & Filters would effect the Campaign statistics or Revenue filters etc. 

Can not share this article, colleagues! According to State of the Connected Customer (Salesforce),

• 52% of consumers are likely to switch brands if a company doesn't personalize its communications 
• 56% of customers expect offers to be personalised

If the odds are one to one, why play Russian roulette? Choose one of the 3 strategies of MA personalization in SFMC and get the examples in Interaction Studio here. 

Thanks for your attention! 

Hello Team,

I would like to understand about the implementation regarding comparison shopping use case.

Can anyone help me out with this asap. 

We have added the code to the site map but still the changes are not reflecting on the website.

Hi folks,

Can you provide any article or suggestion why the transaction data in GA are different from transactional data in Personalization? There is no integration between Personalization and GA. Any article, recommendation, suggestion, please?

#AskMCExpert

Dear All, Good Day, Hope you people are doing great,  I would like to request you folks to give me some inputs , i.e., Currently, we are preparing a MC Personalization deck for one of our clients, in that one task is Scope of Audit and under the auditing process the steps involved " Website Tagging, Data Discovery, Assessment of Integration / Connectors, Einstein Recipes - Brand, Products, Category, Promotional Targeting, Review Site mapping, Einstein Recipes- Content, Seamless access from Marketing Cloud " , Is there any other points needs to be included in this scope of audit process? It would be great if you people could help me to get some inputs from your end, mainly in Scope of Audit and Audit Approach process, looking forward to your positive response, Thank You.

Hi - when a transaction ETL file is processed, is there a way to revert back the transactions that's processed?I'm guessing that we don't have this option. Once the data is 'in' interaction studio, we can't delete it, can we? (except - product, which we can archive and not delete).

@- Interaction Studio - #Interaction Studio

Hello, 

We need to use IS static relationship in our use case. 

But it seems that static relationships are added manually or by importing a csv file. 

We need this process automatic, is there any workaround ? 

If no idea of workaround and you have the same need, please vote here 😊 : https://ideas.salesforce.com/s/idea/a0B8W00000JKqDmUAL/add-static-relationships-through-etl 

Regards,