Get Experience Details added to the CC Service Agent

Question

I am getting this error and can't complete the full Task. I am at 98% complete. Error:

Keiji Otsubo · Accepted Answer

Hi ,

To fix this error, deactivate the CC Service Agent in Agentforce Builder, verify that the Get Experience Details action is added directly inside the Experience Management topic with the correct API name (Get_Experience_Details), save your work, and activate the agent again.

Keiji Otsubo · Answer

Thanks for the screenshot. Your Get_Experience_Details action actually looks correctly added to the Experience Management subagent.    However, I noticed that the top right of your screenshot says“Unsaved changes”, and the agent is still“Version 3 (Draft)”.    Could you try clicking Save first, then Commit Version, and after that run the Trailhead challenge check again?

Get Experience Details added to the CC Service Agent

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